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Masergy Launches New Portal Experience Consolidating Analytics and Control
8 Aug, 2019
Simplifies network and application optimization for global SD-WAN and UCaaS DALLAS, TX--
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Masergy, a pioneer in software-defined networking and leading provider of managed SD-WAN, cloud communications, and managed security solutions, today announced the next evolution of its
Intelligent Service Control (ISC) portal that enhances the application user experience, transparency, and analytics. Masergy’s new ISC portal simplifies and unifies network and application management with real-time visibility, analytics and service control purpose-built for the multi-cloud enterprise. The portal offers a holistic view of clients’ global SD-WAN and Unified Communications as a Service (UCaaS) applications while enabling the ability to manage, secure, and optimize their network environments in real-time. From private and public bandwidth to edge devices, public/private cloud instances, business applications, and voice/video communications, global enterprises now have the unified visibility and control they need to maximize their application performance. No more reconciling information across multiple dashboards. Additional benefits of Masergy’s ISC portal include:
- A single pane of glass delivers unified views of analytics for the customer’s global networks, UCaaS, WAN edge devices, and application performance.
- Customizable dashboard views allow the customer to feature the information they need with views of top applications, security threats, network services, network usage, and open support tickets.
- Real-time bandwidth controls provide the ability to modify port bandwidth globally across both public and private connections.
- End-to-end visibility of application performance help customers make faster, more informed decisions about bandwidth allocation and service improvement.
- Comprehensive self-service features empower the customer to control the network with site and contact management capabilities, ticket tracking, alarm notifications, invoicing, device reports, change history, and escalations.
