Mitel Enhances Performance Management Solution for UC Networks

Latest global release of Mitel Performance Analytics ensures more seamless communications and collaboration with advanced testing capabilities and expanded coverage for MiVoice Connect

• Designed to detect and prevent issues quickly to keep systems running at optimal performance
• Helps protect against costly downtime while also making better use of IT resources
• Preserves the long-term value of customers’ investment in communications technology

• Support for MiVoice Connect – secure remote access; telephony services, CPU, disk and network monitoring; and alarm management
• Improved MiVoice MX-ONE feature integration – route capacity reporting, TDM trunk traffic; and extended support for premises or air gapped systems
• Better customer lifecycle management – increased functionality for administrators onboarding new users such as detailed welcome emails, standardized user role templates and streamlined permission granting

• More than 5,000 businesses and organizations rely on Mitel Performance Analytics.
• Mitel is the only brand recognized across the Gartner Magic Quadrants for Contact Center, Unified Communications and Unified Communications as a Service.
• Mitel ranks among the top three brands for business communications in North America and is the leading supplier in Western Europe (source: MZA).

• Learn how Carleton University in Ottawa, Canada, trusts Mitel to ensure downtime and emergencies don’t stand in the way of learning, research or preparing future generations to change the world.
• Download free copies of the “Team Collaboration & Communications for Dummies” and ‘Digital Transformation for Dummies” e-books.
• Mitel recently introduced new releases for every major UC platform and applications suite. Find out more.