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Mitel Ranks Best in Value for UCaaS and Hosted PBX Solutions
20 Sep, 2019

Based on global research from Eastern Management Group, including more than 23,000 surveys
- #1 leader in cloud seats worldwide offers customers greater choice in cloud communications.
- Flagship UCaaS solution rated high in trust, service promise, reliability, security and satisfaction.
- More than half of all businesses replacing aging phone systems are considering a hosted PBX.
- Small and growth businesses will continue to make up the largest segment of the market.
- The verticals with the fastest cloud adoption are professional services, healthcare, education and retail.
- Popular unified communications applications include VoIP, bring your own device, mobility, presence and collaboration.
- Businesses are turning to hosted PBX solutions to enable work from anywhere.
- The percentage of hosted PBX customers subscribing to a contact center service will increase.
- Cost remains the top driver of hosted PBX growth.
- Mitel is trusted by more than 70 million users each day to provide an exceptional communications and collaboration experience.
- Mitel is the leading provider of cloud communications, enabling 4.8 million users, including 1.4 million UCaaS customers. (Source: Synergy Research Group)
- Download the free e-book on “Key Questions to Ask When Evaluating Cloud Business Phone Providers.”
- Download the “Digital Transformation for Dummies” e-book.
- Learn why organizations like Hyatt Hotels Corporation, Major League Baseball, Carlsberg Breweries, Liverpool Football Club, the School District of Philadelphia and Make-A-Wish America rely on Mitel.