Cox Business Unveils New AI-First Contact Center Solution Powered by RingCentral
Advanced new solution helps streamline customer operations through a ...
30 Jan, 2014
NewVoiceMedia, a leading provider of cloud contact centre solutions, is celebrating a double win at the 2013 Private Business Awards. Jonathan Gale achieved ‘CEO of the Year’ and the company was honoured with the ‘Rising Star’ award for the South East region. [caption id="attachment_51532" align="alignright" width="119"]
Jonathan Gale[/caption] The Private Business Awards celebrate the best in the UK’s private business sector, highlighting the achievements of individuals and companies. Sponsored by PwC, in association with HSBC, the event recognises the importance of private companies to the economy and is attended by CEOs and entrepreneurs from every region of the UK. NewVoiceMedia is growing at more than twice the rate of the rapidly expanding cloud contact centre market and now serves thousands of agents in 40 countries on five continents, including Parcelforce, QlikView, PhotoBox and Topcon Positioning Systems. The company’s ContactWorld solution integrates seamlessly with Salesforce, enabling businesses of all sizes to deliver a personalised and unique customer experience and drive a more effective sales and marketing team. CEO Jonathan Gale comments, “This is a fantastic achievement for the team, which recognises the hard work and dedication involved in developing our leading true cloud contact centre solutions. We are growing significantly ahead of the market and our competition, which is helping us attract the very best people who share our vision of using cloud technology to enhance the customer experience in today’s contact centres”. For further information, please visit
www.newvoicemedia.com
