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18 Jun, 2015
loud services and a focus on user experience are key to the effective, widespread use of video conferencing within the enterprise
London, 18 June 2015 - Although video conferencing is becoming pervasive within enterprises worldwide, many CIOs find that the technology does not always reach its full potential. Older infrastructure, complicated client software, limited integration with business applications, and ineffectual end-user training are among the issues that can prevent a company deriving maximum value from its investments in video conferencing technology. The Ovum white paper* “CIO Guide to Video Conferencing” provides insight into how CIOs can combat these issues. Specifically, CIOs need to:
London, 18 June 2015 - Although video conferencing is becoming pervasive within enterprises worldwide, many CIOs find that the technology does not always reach its full potential. Older infrastructure, complicated client software, limited integration with business applications, and ineffectual end-user training are among the issues that can prevent a company deriving maximum value from its investments in video conferencing technology. The Ovum white paper* “CIO Guide to Video Conferencing” provides insight into how CIOs can combat these issues. Specifically, CIOs need to:
- provide a seamless and easy user experience that is available on all devices and networks
- deliver an engagement plan that solicits end-user input
- establish an internal marketing program to promote the use of video conferencing
- document best practices around the effective use of video conferencing
- encourage top management to embrace video conferencing.
