Cloud Communications News

Stay up-to-date on the latest news and developments impacting the cloud communications industry - and your organization.

    SANGOMA ANNOUNCES NEW CHIEF OPERATING OFFICER
    Appointment of experienced COO highlights the company’s focus on revenue growth ...
    Netcracker Launches Pioneering Solution to Advance Generative AI for the Telecom Industry
    Netcracker GenAI Telco Solution Accelerates the Adoption of High-Value Use ...
    Vonage Recognized with Salesforce 2023 Partner Innovation Award
    Vonage Demonstrates Excellence within the Salesforce Ecosystem HOLMDEL, NJ - ...
    Netcracker Expands Collaboration with Microsoft to Deliver High-Value Generative AI Solutions to Telecom Operators
    Netcracker Strengthens Relationship With Microsoft to Integrate Its GenAI Telco ...
    Intermedia Cloud Communications Receives 7th J.D. Power Certification for Excellence in Technical Support
    Intermedia was the first cloud company to receive this prestigious recognition ...
    Sinch MessageMedia Launches new SMS service to improve customer experience
    New Zoho Desk integration expands partnership: provides customer service teams ...
    Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro
    Improves CX, reduces costs by resolving calls in the communications ...
    Zoom introduces Zoom AI Companion — available at no additional cost with paid Zoom user accounts
    New generative AI-powered assistant helps improve collaboration and ...
    U.S. Consumers Received Just Under 5.1 Billion Robocalls in August, According to YouMail Robocall Index
    Nationwide Robocall Volume Spikes 13% Over July After Several Month Lull
    Peerless Network, an Infobip Company, Expands Network Footprint
    CHICAGO, IL - August 21, 2023 - Peerless Network, a leading-edge global ...
    Navigating the Changing Landscape of the Universal Service Fund Program
    In the ever-evolving world of telecommunications regulation, we often find ...
    ENREACH RELEASES INDUSTRY ANALYST REPORT ON AI-POWERED CUSTOMER EXPERIENCE TRENDS
    UC and Contact Centre Expert Blair Pleasant Offers Insights to Help Businesses ...