Poms & Associates Selects Hosted PBX Provider Broadcore For New Telecommunications Services

by Oliver Ryan Caliwag, 
Special to Communications Alliance Leadership News Portal
September 6, 2011 — Los Angeles, CA — Poms & Associates Insurance Brokers, Inc. recently selected Broadcore, a nationwide provider of Hosted Unified Communications and Business VoIP Solutions, to provide fully hosted voice and data services for their three office locations in California, New Mexico and Colorado. Servicing approximately 120 employees, installation of the new system began last November and, as scheduled, has recently been completed. The Broadcore solution for Poms & Associates provides:
  • Fully hosted PBX system
  • Secure T1 connections
  • Auto-failover and Disaster Recovery
  • Unified Communications
  • Broadsoft Platform and Toolbars
  • Secure Web administration
  • Polycom HD SIP Phones
  • Online and live training
“There were many reasons why we selected Broadcore once we decided to upgrade to a VoIP solution from our outdated analog system,” said Robert Elliott, System Administrator for Poms & Associates. “While the initial cost savings were definitely a factor, the biggest benefit is that Broadcore owns the servers, so all maintenance and upgrades are included. They also provide the best customer service I have ever experienced from a telecom company.” Another deciding factor was the ability to join all three offices across multiple states on the same network, allowing them to operate as if under one roof. “It was a real pleasure providing training to all Poms staff members” said Lily Bazargani, Account Manager at Broadcore. “They embraced the new system with anticipation and enthusiasm. They are actively taking advantage of all the features including the remote management and programming portal. With the advanced features and flexibility inherent in our platform, we will easily and effectively support them as they expand and continue to grow.” For more information on Broadcore’s hosted VoIP solutions, please call  1-800-942-4700.
Cloud Communications Alliance

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