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RingCentral Ranked Highest in Five out of Five Use Cases in the 2020 Gartner Critical Capabilities for Unified Communications as a Service Worldwide Report
4 Dec, 2020

RingCentral ranked highest in all five use cases including mobility and remote working, integrated contact center, midsize enterprises, multinational organization and large enterprises
BELMONT, CA-- -- RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced that it has received the highest scores in every use case among 14 total vendors in the November 2020 Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report. In the report, Gartner evaluated UCaaS vendors across the following five identified use cases:- “Mobility and Remote Working”
- “Integrated Contact Center”
- “Midsize Enterprise”
- “Multinational Organization”
- “Large Enterprise”