Floward Scales Customer Service to Handle 13x Peak Demand With Infobip AgentOS
AI-powered customer service enables seamless experiences during peak seasons
9 May, 2013
Founded in 2006, RedShift Networks secures Cloud based VoIP networks by providing complete security solutions developed for Unified Communications (UC), VOIP and Video via their Unified Communications Threat Management (UCTM) product portfolio.
Their products integrate into your UC, VOIP and Video network providing advanced user applications and network layer analytics (signaling and media) stateful inspection firewalling, VOIP application layer state transition monitoring, and real time security policy enforcement, all requirements to secure UC, VOIP and Video services in today's evolving threat environment.
Doug Green, Publisher of Telecom Reseller, speaks with Lew Bobbitt, Regional Vice President, Unified Communications Threat Management, about the company and their products.
More at www.redshiftnetworks.com