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Sinch announces strategic collaboration with Salesforce through enterprise-grade messaging solution
12 Apr, 2023
San Francisco, CA, USA and Stockholm, Sweden - April 12, 2023 - Sinch, which powers meaningful conversations between businesses and their customers through its Customer Communications Cloud, today announced its strategic collaboration with Salesforce. Sinch is a strategic supplier for Salesforce’s global SMS delivery and provides enterprise-grade messaging solutions that support Salesforce and its global customer base. Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. Sinch has worked with Salesforce since 2014 when Salesforce expanded their SMS offering into international markets. Sinch’s Super Network is a key element of the joint success. Overall, Sinch now sends more than 200 billion messages a year – more than 6,000 per second on average. The high volume gives Sinch, along with its partners and clients around the world, scale that keeps the cost per transaction down and quality up. The Sinch offering for messaging is enterprise grade and industry-leading:
- Global reach: With direct connections to more than 600 carriers worldwide, including all tier-1,2,3 carriers in the U.S. and a wide array of local two-way services globally, Sinch ensures 100 percent reach and the fastest delivery possible.
- Carrier-grade platform: Sinch delivers the best availability, throughput, latency, redundancy, and resilience.
- Strong local presence: Sinch has data centers and local deployment in all key markets and messaging experts based locally in over 60 countries.
- Competitive pricing: On the back of its scale and Super Network, Sinch offers world-class delivery rates with low latency at competitive price point. comm
- Code of conduct: Sinch is committed to following the highest standards for transparency, accountability, and data and consumer protection. All companies using Sinch put their trust in the company to safeguard their customers’ personal information. Being ISO certified and GDPR compliant, Sinch operates within a robust, regulatory framework, actively working with others in the value chain to promote and advocate for best practice and seeking innovative solutions to help detect and prevent threats. Sinch is a Business SMS Code of Conduct Signatory under MEF’s Trust in Enterprise Messaging (TEM) — a self-regulation framework with the goal to accelerate market clean-up and help educate business messaging solution buyers about the threats of fraudulent practices and poor procurement processes.
