Who We Are
About CCA
We are the premier peer association dedicated to the growth of the cloud communications industry.
Leadership
Meet the world’s most prestigious cloud communications executives – hand-picked to lead the CCA.
Members
The CCA membership includes over 150 entities that operate within the cloud communications sector.
Testimonials
Here's how the world’s most elite group of cloud communications leaders benefits from the CCA.
Advocacy
Learn how you can access invaluable resources and activities that help effect global change.
Committees
Our committees bring together leaders and practitioners to drive standards, insights, and real-world outcomes across cloud communications.
Events
Upcoming Events
We bring together the brightest minds in cloud communications at virtual and global in-person events.
Past Events
Explore our event recaps for an inside look at what to expect from our exclusive industry events.
2026 Sponsor Prospectus
Get an overview of the different sponsorship opportunities for events in 2026.
Resources
News
Stay up-to-date on the latest news impacting the industry.
Podcasts
Hear our members' thoughts on industry topics you care about.
Blog
Explore thought leadership articles written by CCA members.
Research Report
Download the 2025 Cloud Communications industry research report.
Transparency
This page provides access to key organizational and financial disclosures in accordance with IRS requirements and nonprofit best practices.
Get Involved
Join the CCA
Join over 150 members already growing with CCA.
Attend an Event
Attend a premier virtual or worldwide in-person CCA event.
Submit a Guest Post
Submit thought leadership content to be featured on our blog.
Technologies
Learn more about Cloud Communications

UCaaS
Cloud-based UCaaS platforms help businesses overcome outdated systems.

Business VoIP
Cloud-based VoIP helps businesses reduce costs and improve flexibility.

Contact Center
CCaaS solutions address common challenges in customer service.

Collaboration
Modern collaboration platforms improve productivity while reducing complexity.
Shop for Business Services

Cloud Communication Providers
Browse top providers and filter by company size, location, and technology needs.

Business Services Providers
Gain access to the best providers and customize search based on your requirements.

Contact

News 1 min read

Star2Star Communications Takes Home 2016 CUSTOMER Contact Center Technology Award

21 Oct, 2016

SARASOTA, FL - October 21, 2016 - Star2Star Communications, developers of the World's Leading Hybrid Cloud Communications Solution, announced today that the company has won a Contact Center Technology Award from TMC's CUSTOMER Magazine. 2016 marks the publication's 10th year bestowing this honor. CUSTOMER Magazine caters to the CRM, call center, and teleservice markets. Their Contact Center Award commends companies who produce technologies that strive toward the ultimate customer service experience. CUSTOMER applauds Star2Star for their innovations in the contact center and customer care industries. "We are confident that our comprehensive StarCenter™ call center system is especially deserving of this accolade," said Graham Potter, Star2Star's Chief Product Officer. "It serves advanced call routing, management, real-time monitoring, analytics and reporting features. With the addition of the SMART feature, StarCenter™ also provides an intelligent way to monitor inbound call center business rules," he described. More at http://www.star2star.com/

Cloud Communications Alliance

Browse these posts below for the latest in cloud communications news and insights.

1 April 2026

Learn more about Cloud Communications

Shop for Business Services

Star2Star Communications Takes Home 2016 CUSTOMER Contact Center Technology Award

Related Posts

Cox Business Unveils New AI-First Contact Center Solution Powered by RingCentral

Yeastar Brings Smarter, AI-Driven Communications to Channel Partners Conference & Expo 2026

Zoom AI Companion 3.0 Empowers Workers to Reclaim Time, Backed by New Research on Lost Lunch Breaks

Find The Top Cloud
Communications Companies

Become A CCA Member Today!

Learn more about Cloud Communications

Shop for Business Services

Star2Star Communications Takes Home 2016 CUSTOMER Contact Center Technology Award

Related Posts

Cox Business Unveils New AI-First Contact Center Solution Powered by RingCentral

Yeastar Brings Smarter, AI-Driven Communications to Channel Partners Conference & Expo 2026

Zoom AI Companion 3.0 Empowers Workers to Reclaim Time, Backed by New Research on Lost Lunch Breaks

Find The Top Cloud Communications Companies

Become A CCA Member Today!

Find The Top Cloud
Communications Companies