News 2 min read

TMC names IntelePeer a 2022 Communications Solutions Product of the Year Award Winner

22 Jul, 2022

IntelePeer Marketplace Recognized for Exceptional Innovation

San Mateo, CA - July 21, 2022 - IntelePeer, a leading Communications Platform-as-a-Service and Communications Workflow Automation provider, announced today that  TMC, a global, integrated media company, has bestowed on its Marketplace platform a  2022 Communications Solutions Product of the Year Award. “Marketplace’s low- and no-code solutions easily enable businesses to automate their customer communications and we’re delighted it’s been named a TMC Communications Solutions Product of the Year,” said Frank Fawzi, CEO of IntelePeer. “Marketplace’s pre-built, plug-and-play applications are a game-changer for businesses that cannot afford an entire team of in-house developers yet realize the need to modernize their infrastructure. This award is a testament to Marketplace’s ability to quickly and easily automate the customer experience for businesses of all sizes.” Marketplace’s advanced, snap-in applications can seamlessly integrate with an organization’s current workflow, CRM, billing system, or any system with APIs. Marketplace’s no- and low-code communication solutions simplify processes, require no developer resources, and enable workflows to be brought to life in a matter of hours, or days, versus traditional CPaaS solutions that can take months to implement. Since its introduction, Marketplace has grown and recently saw the addition of:
  • An Advanced Customization (Unhook) feature that allows for customization of Marketplace’s no-code apps,
  • a Business Continuity Planning app for emergencies that helps handle disconnections, power outages, staff fluctuations, network interruptions, and more, and
  • a no-code two-factor authentication app for enhanced security.
The company continues to innovate with its no-code solutions and is introducing a Smart Communicator App to the MS Teams App Store. Currently in beta testing, slated for availability in the fourth quarter, the app enhances the MS Teams user experience by providing business insights, 1:1 voice communications, and SMS text functionality. “Congratulations to IntelePeer for being honored with a Communications Solutions Product of the Year Award,” said  Rich Tehrani, CEO, TMC. “Marketplace is truly an innovative product and is amongst the best communications products and services available on the market today. I look forward to continued excellence from IntelePeer in 2022 and beyond.” About IntelePeer IntelePeer helps companies better engage their customers by creating modern customer experiences from the cloud that augment existing communication solutions… in minutes. Its platform is a workflow communications engine that provides management for voice automation, IntelePeer helps companies better engage their customers by creating modern customer experiences from the cloud that augment existing communication solutions… in minutes. Its platform is a workflow communications engine that provides management for voice automation, messaging, AI, analytics, and the tools to help businesses tailor their customer engagement without requiring developer resources. IntelePeer provides its clients with instantly available pre-built solutions and workflow-based building tools to infinitely customize their interaction and rich APIs for more customized experiences, all built on its CPaaS platform. IntelePeer’s easy-to-use and intuitive no-code templates, low-code, co-creation, and turn-key communication options result in rapid time to value for its customers, regardless of their technical experience. For more information, visit:  www.IntelePeer.com. About the TMC Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our  in-person and  online events deliver unmatched visibility and sales prospects for all percipients. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360 degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit  www.tmcnet.com.
Cloud Communications Alliance

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