ULAP Welcomes Industry Veteran Michael Sugg to Drive Global Growth in Cloud Communications

Michael is a graduate of Florida State University, where he remains actively involved in alumni and fundraising initiatives.

SAN JOSE, CA - August 18, 2025 - ULAP, a global leader in cloud-based telecommunications solutions, is pleased to announce the addition of Michael Sugg to its team. Michael joins ULAP with over 20 years of experience in UCaaS, CCaaS, VoIP, contact center, and collaboration technologies, bringing a proven track record of success in enterprise sales and strategic partnerships.

Michael most recently spent six years at Zoom, where he consistently ranked among top sales performers and played a key role in supporting Zoom’s largest enterprise clients and partners as they focused on growing their business or optimizing their spend. His prior experience includes impactful roles at Five9, Avaya, and other leading SaaS providers, where he helped drive adoption of cloud-based CX and UC solutions across diverse industries including hospitality, retail, and enterprise services.

“Michael’s deep industry expertise and customer-first mindset make him an ideal fit for ULAP’s mission to simplify and scale global communications,” said Ryan Perry, ULAP’s Global Alliances and GM. “We’re excited to have him lead our expansion efforts across the Americas and EMEA.”

Michael began his telecom career in South Florida, selling contact center solutions with Avaya, and has since built a reputation for delivering results and building lasting client relationships. He is a graduate of Florida State University, where he remains actively involved in alumni and fundraising initiatives. Outside of work, Michael enjoys water sports and attending FSU sporting events.

About ULAP

ULAP is a global cloud communications provider offering cost conscious cloud solutions such as SD-WAN, VoIP, UCaaS, CCaaS, and hybrid cloud solutions across 113+ countries. ULAP empowers enterprises to modernize their communications infrastructure, reduce costs, and enhance customer experience through seamless integrations with platforms like Zoom, Microsoft Teams, 8x8, and NICE. Learn more at www.ulap.net.