News
3 min read
Vonage Protection Suite to Provide End to End Communications Security
21 Jul, 2023
Scalable, flexible solutions enable developers, businesses to create counter-fraud safeguards to combat security issues across communication channels and platforms
HOLMDEL, NJ - July 18, 2023 - V onage, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched the Vonage Protection Suite. Designed to enable developers and businesses to create counter-fraud safeguards that protect against the evolving threat of online fraud and cyberattacks, Vonage Protection Suite is a comprehensive portfolio of counter-fraud products and solutions that brings a unique level of customer control in how communications are managed.
Vonage Protection Suite enables end-to-end safeguards, leveraging APIs to address security and authentication.
"In an increasingly digital world, our customers' security needs continue to evolve. To meet this growing demand for better protection from fraudulent events, businesses today must shield themselves and their customers with agile security solutions that can be seamlessly integrated with their existing communications solutions and platforms," said Savinay Berry, EVP, Product & Engineering for Vonage. Built using Vonage APIs, the Vonage Protection Suite includes:
- Vonage Fraud Defender - Vonage Fraud Defender is an easy-to-implement, fraud alerting and blocking solution. The solution also provides businesses with dashboard visibility into ongoing attacks or risks, as well as ability to customize automated actions with proactive blocking and/or notification of suspicious traffic based on preferences and user-managed thresholds. Fraud Defender is free of charge for all Vonage SMS and voice customers.
- Vonage Verify API - New enhancements to the existing Vonage Verify API include omnichannel two-factor authentication (2FA) with fraud protection and customizable automatic channel failover. With the Vonage Verify API, businesses have access to 2FA across numerous communication channels. In addition to SMS and Voice, users can now be authenticated over WhatsApp and email, with automatic failover workflows. Verify supports multiple languages across the globe, with a built-in counter-fraud system that uses the latest security features to protect businesses from toll fraud.
- Vonage Number Insight - Now a part of the new Vonage Protection Suite, the Vonage Number Insight API has been expanded to include access to real-time accurate fraud assessment data for global phone numbers using Vonage's Fraud Score capability to assign a risk score and next-action recommendation. Ranging from 0-100, the higher the Fraud Score, the greater the risk. Data provided includes carrier and phone type, as well as whether the number has been flagged as reported to be blocked. With Number Insight, businesses have direct access to authentication and identification processes.
