XO Contact Center Services recognized for exceptional innovation
HERNDON, Va.–September 07, 2016–
XO Communications (XO) has won a TMC 2016 Communications Solutions Product of the Year Award for its Contact Center Services solution. The award honors exceptional products and services that facilitate voice, data and video communications that were launched during the last twelve months. XO Contact Center Services is an advanced cloud-based contact center service that enables businesses to provide multiple methods for customers to engage with a contact center. The service is part of the XO portfolio of unified communications offerings that provides customers of all sizes the communications and collaboration applications and tools they need to maximize employee productivity. Earlier in 2016, XO was also the recipient of the
TMC 2016 Unified Communications Product of the Year Award for its
Hosted PBX service. “Congratulations to XO Communications for being honored with a Communications Solutions Product of the Year Award,” said
Rich Tehrani, CEO, TMC. “XO’s Contact Center Service solution is truly an innovative product and is among the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications. I look forward to continued excellence from XO in 2017 and beyond.” “We are honored to accept the Communications Solutions Product of the Year Award,” said Jake Heinz, senior vice president of marketing and product at XO Communications. “Our cloud-based contact center solution allows business to improve customer experience by increasing the number of first call resolutions with reduced hold times. As part of our powerful unified communications portfolio, our Contact Center Services solution helps customers differentiate themselves from their competition and enable increased productivity.” For more information, visit
www.tmcnet.com and
www.xo.com.
