Recognized for highly automated, AI-driven operations, industry-leading zero-touch first-contact automation, and strong performance in security, data integrity, and service availability.
TAMPA, FL - April 17, 2026 - XTIUM, a global managed services provider delivering secure digital workplaces, managed security, cloud, network, and unified communications, today announced it has been named a Leader in the Gartner® Magic Quadrant™ for Managed Network Services (MNS) for the fourth consecutive year.
In this year’s evaluation, XTIUM was positioned highest for its Ability to Execute, reflecting our continued focus on highly automated, AI-driven managed network services that simplify operations and improve performance for our customers.
Turning Complexity into Clarity for Customers
“This recognition reflects what our customers experience every day and what keeps our teams focused. Organizations are navigating real pressure: tighter resources, evolving threats, and the constant demand to move faster without sacrificing reliability and deliver outcomes.
Our job is to remove that complexity through intelligent, AI-driven operations, so their teams can focus on what moves the business forward. But the technology is only part of it - the people behind it, ours and theirs, are what make it work.” — Walt Walker, CRO, XTIUM
As enterprise environments grow more complex, with distributed users, hybrid infrastructure, and increasing security demands, many IT teams find themselves managing tools, vendors, and issues instead of driving the business forward.
XTIUM was built to change that.
By combining automation, AI-driven operations, and end-to-end accountability, XTIUM helps organizations simplify network management, reduce operational burden, and strengthen security across their environment.
A Continued Commitment to What’s Next
“We’re very appreciative for this recognition of our leading technology and capabilities as it reflects our focus delivering real outcomes for our customers,” said Martin Call, COO. “Organizations that we support and service need clarity, accountability, and a partner who can help them move forward with confidence. That’s what we’re committed to delivering every day.”
What Recognition Means for Customers
Gartner defines Leaders as vendors that “execute well against their current vision and are well positioned for tomorrow.”
For XTIUM customers, this translates to:
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- Faster issue resolution with reduced downtime
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- Proactive performance optimization before users are impacted
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- Simplified operations with fewer vendors and less manual effort
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- Future-ready network architectures built to scale and adapt
Built for Outcomes, Not Just Operations
XTIUM’s recognition is driven by continued investment in automation and intelligent network operations, including:
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- Deterministic AI/ML Bayesian Correlation Engine
Rapidly identifies root cause to significantly reduce mean time to resolution
- Deterministic AI/ML Bayesian Correlation Engine
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- Zero-touch, first-contact automation
Among the highest rates observed in the research, minimizing manual intervention
- Zero-touch, first-contact automation
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- AI-powered predictive path selection
Dynamically routes traffic to optimal paths before performance degrades
- AI-powered predictive path selection
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- #1 rankings across key capability areas
Including Automation & AI, Security, and Secure Network Access
- #1 rankings across key capability areas
A Partner That Takes Ownership
Trusted by over 1,700 mid-size and enterprise organizations, XTIUM operates as an extension of its customers’ teams: bringing urgency, accountability, and real-world expertise to every engagement.
Rather than adding more tools or complexity, XTIUM delivers:
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- One accountable partner across the environment
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- Proven frameworks to secure and scale operations
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- Reduced burden on internal teams
About XTIUM
XTIUM provides a modern, security-first approach to managed IT. Combining DaaS, digital workplace, managed network & service desk, UCaaS/CCaaS, cloud infrastructure, DR, and managed security. With XTIUM Cloud Manager (DEX + AI), customers gain measurable end- user experience, predictable costs, and one accountable partner end-to-end. Learn more at xtium.com and connect on LinkedIn.
About Gartner
Gartner delivers actionable, objective insight to executives and their teams. Its expert guidance and tools enable faster, smarter decisions and stronger performance on an organization’s mission-critical priorities. The Gartner Magic Quadrant evaluates vendors based on their Ability to Execute and Completeness of Vision. We are honored to be included among the recognized vendors in this important report. Learn more about the Magic Quadrant.
Gartner, Magic Quadrant for Managed Network Services, By Karen Brown & Jon Dressel, 13 April 2026
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from XTIUM.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally. MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.
