Zoom enhances data localization capabilities for European Zoom Contact Center customers

Zoom Contact Center customers in the EEA now have the ability to store data locally in Zoom’s existing EU data center, designed to meet their needs of data storage and in transit

March 20, 2024 - Zoom has announced the expansion of its existing EU data center region that allows Europe-based Contact Center customers to localize personal data Zoom processes to deliver the services*. This release continues to mature Zoom’s capabilities to support customer expectations and compliance with data requirements, particularly in sectors such as government, healthcare, and financial services. 

“Zoom continues to recognise the importance of addressing local data requirements for our European customers, and this expansion provides them with the confidence that our innovative solutions can address their needs across Zoom’s products, especially with Zoom Contact Center,” said Ben Neo, Head of Customer Experience (CX) Sales EMEA. 

For more information on Zoom Contact Center, visit Zoom’s website.

* Some exceptions apply including information required by applicable law, for trust and safety purposes, and to provide service notifications and enable the services

About Zoom

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more, in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California. Get more info at zoom.com.