Zoom leads G2’s enterprise awards with Zoom Workplace and Zoom AI Companion

Verified customer reviews recognized Zoom Workplace, AI Companion and other Zoom products for usability, adoption and enterprise performance.

May 26, 2026 - Today, Zoom announced it earned 738 badges in G2’s Summer Reports for 2026. G2 awards are based entirely on verified customer reviews and satisfaction scores, real feedback from real users, and this quarter, Zoom stood out especially in the enterprise category, leading in UCaaS and AI Meeting Assistants markets.

“Zoom Workplace has really solved the problem of ‘toggling tax’ by bringing all my tools—chat, meetings, and docs—into one screen,” said a verified G2 user. “I’m no longer wasting time searching for meeting notes because AI Companion summarizes everything and lists my next steps automatically. It’s also made our hybrid collaboration much smoother since we can share video clips and notes asynchronously without needing to jump on a call for every small update. For someone managing a lot of back-to-back interactions, the stability and integrated workflow are huge stress-relievers. It feels less like a tool I have to manage and more like a platform that’s actually managing my workday for me.”

Zoom AI Companion

Zoom AI Companion does more than just summarize meetings and draft messages; it also helps users complete tasks. AI Companion earned Leader recognition across Enterprise, Mid-Market, and Small Business, plus Best Usability, Most Implementable Enterprise, Highest User Adoption Enterprise, Best Results Enterprise, and Easiest To Do Business With Enterprise.

Zoom Workplace

Zoom Workplace brings meetings, chat, phone, notes, and more together in one place so teams can collaborate more effectively and get work done faster. Zoom Workplace earned recognition as a Leader across Enterprise, Mid-Market, and Small Business categories. Enterprise-specific awards included Best Relationship, Best Usability, Easiest Admin, Best Results, Users Most Likely to Recommend, Best Support, Highest User Adoption, and Most Implementable.

Zoom Whiteboard

Zoom Whiteboard gives teams a shared visual space to brainstorm, plan, and sketch out ideas, during a meeting or on their own time. Zoom Whiteboard earned Leader recognition across Enterprise, Mid-Market, and Small Business, along with Best Usability Enterprise, Easiest Admin Enterprise, Best Results Enterprise, Best Relationship Enterprise, Most Implementable Enterprise, and Highest User Adoption Enterprise.

Other notable recognitions

A few more highlights from across the Zoom portfolio include Zoom Contact Center, which earned Highest User Adoption, Zoom Virtual Agent, which earned Easiest to Use Mid-Market, Zoom Phone, which earned Best Estimated ROI Enterprise, and Workvivo, which earned Easiest Setup.

With 738 badges this quarter, the message from G2 reviewers is consistent: teams across industries and company sizes rely on Zoom to communicate, collaborate, and do their best work, and they’d recommend it to others.

Learn more about G2’s Summer badges on G2’s website.