RingCentral Named a Leader in the IDC MarketScape for AI-Enabled Contact Center Workforce Engagement Management
RingCentral expands AI innovation leadership across workforce engagement, agent ...
16 Nov, 2013
"The VoIP services market is on track with our expectations for 2013," reports Diane Myers, principal analyst for VoIP, UC and IMS at Infonetics Research. "Residential VoIP services make up the majority of revenue, but growth is being fueled by business services as SIP trunking and cloud unified communications continue to expand and find broader adoption with enterprises of all sizes." (Graphic: Infonetics Research)
