BroadSource offers CSPs a way to secure UCaaS for credit card transactions, Podcast

Call app is recognized for outstanding international success

One in twenty credit card payments are taken over the phone, but a surprising number of businesses, organizations and even governments are not in compliance with PCI-DSS obligations as mandated by the Visa and Mastercard. Beyond the contact center, with agents taking cards and collecting payments, there’s a huge world of business operations where administrative, sales and other employees in range of services such as medical and legal practices, accountants, hospitality, government agencies and so on, are collecting ad hoc information, on the spot, often without compliance to the standards the card issuers have set. In this podcast we learn about this UCaaS challenge and the solution that BroadSource offers on their secure call app on their EMU call platform. EMU SecureCall is the first and only PCI-DSS compliant solution that allows a business to use their UCaaS subscription to securely take credit card payments-by-phone in non-call center environments. Haydn Faltyn and Jason Thals walk us through the problem, discuss the scope of the challenge and then tell us about how EMU SecureCall represents a path to secure this vital information. We learn how EMU SecureCall can be a distinctive offering for CSPs looking for a sticky offering that customers can afford.

EMU SecureCall is being recognized by the 2022 Governor of Victoria Export Awards as the winner of the Advanced Technologies category. Global Victoria recognized the BroadSource team for its efforts in exporting unique IP that has global implications for both the Payment Card Industry and the Telecommunications Industry.

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