Cloud Connections 2025: Preview on Monetizing Cloud Innovations, CallTower Podcast

“I definitely don't have the entire secret sauce. I have some pieces of it. But when you exchange ideas and collaborate, that's when better ideas come out overall,” says William Rubio, CRO of CallTower. In this podcast, we share a preview of our upcoming roundtable at Cloud Connections 2025 in beautiful St. Petersburg this April. In a recent podcast, I sat down with William to discuss Profitable Pathways Monetizing Cloud Innovations—a session that promises actionable insights for organizations looking to harness cloud technologies for growth and profitability.

Key Discussion Points:

• Unified Communications & Global Reach:
  William detailed how CallTower—a global leader in unified communications and contact center solutions spanning four continents and 100 countries—is driving innovation with solutions including Microsoft Teams, Cisco WebEx, Zoom Phone, and more.
• Conversational AI for Enhanced Engagement:
  We explored the transformative power of conversational AI, which not only boosts employee productivity but also delivers instant, accurate responses to improve customer satisfaction.
• Leveraging Analytics and Virtual Agents:
  Analytics emerged as a critical tool for understanding employee interactions and customer engagement. Coupled with intelligent virtual agents, these capabilities streamline operations and optimize service delivery.
• Website Monetization:
  An intriguing topic was how businesses can transform their websites into powerful sales tools by providing rich, actionable product information that drives conversions.

This podcast sets the stage for a dynamic, interactive roundtable discussion where industry peers will share best practices and innovative strategies to monetize cloud innovations. If you're heading to Cloud Connections 2025, be sure to join the conversation and discover new pathways to drive your business forward.

Learn more about Cloud Connections 2025 at cloudcommunications.com/connections and explore CallTower’s solutions at calltower.com.

#CloudConnections2025 #CloudInnovation #UnifiedCommunications #ConversationalAI #DigitalTransformation #CallTower