Converged Contact Solutions from Enreach designed for the times, Podcast

Recession ready solutions, as contact magic exceeds underlying UC

“At the core of everything is UCaaS,” says Stijn Nijhuis, CEO of Enreach. “We create human contact.” Nijhuis’ company is focused on integrating UCaaS, CCaaS and mobility into services and experiences that take the idea of UC to a new place: converged contact solutions. The aim is to integrate all those stand-alone ways of connecting – fixed voice, mobile, video, chat, email, SMS, social channels – into one easy, user-controlled, context-based and flexible environment resulting in more effortless, natural interaction between people bringing everyone closer together. In this podcast, Nijhuis discusses how this approach creates a distinctive set of solutions and experiences that help companies save money while improving the “contactability” of business and organization team members for better control over the day and optimized work-life flow.

We also learn about Enreach’s approach to Microsoft Teams, where the company offers a wide range of integration options so customers with different needs can enhance Teams as part of a more comprehensive digital workplace. Benefits include additional PBX and Contact Center features while ensuring that all calls, PSTN, mobile or via Teams, can be handled the same way. Plus, Enreach’s Teams integration creates a powerful opportunity for telecom and ICT partners to differentiate and expand their own offerings.

With a possible turn in economic conditions, Nijhuis sees an opportunity to offer services that require no capital investment, scale, contractual flexibility, and immediate savings and productivity improvements.

Visit www.enreach.com

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