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About CCA
We are the premier peer association dedicated to the growth of the cloud communications industry.
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The CCA membership includes over 150 entities that operate within the cloud communications sector.
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Technologies
Learn more about Cloud Communications

UCaaS
Cloud-based UCaaS platforms help businesses overcome outdated systems.

Business VoIP
Cloud-based VoIP helps businesses reduce costs and improve flexibility.

Contact Center
CCaaS solutions address common challenges in customer service.

Collaboration
Modern collaboration platforms improve productivity while reducing complexity.

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Business IT hardware solutions for cloud communications.

Telecom Access Providers
Telecom access providers power cloud communications infrastructure.
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Podcasts Quick read.

Is Your AI Ready? How SmartScore and Tresic Are Closing the Gap with Kevin Nethercot, B-Lynk Train to Gain Podcast

3 Jun, 2026

In this episode of Train to Gain, Katie Merrill sits down with Kevin Nethercott, CEO of Tresic, to talk about what becomes possible when CSPs and MSPs stop leaving 98% of their conversation data on the table.

Kevin shares how Tresic's Intelligence Cloud helps service providers add a high-margin AI layer to their existing UCaaS and CCaaS platforms, and how B-Lynk's SmartScore validates that your documentation is ready before you go live with AI.

https://www.b-lynk.com/podcast

Episode 17: https://player.captivate.fm/episode/39f1b334-5a68-4e67-ab7d-80b898d4448b

Cloud Communications Alliance

Browse these posts below for the latest in cloud communications news and insights.