Who We Are
About CCA
We are the premier peer association dedicated to the growth of the cloud communications industry.
Leadership
Meet the world’s most prestigious cloud communications executives – hand-picked to lead the CCA.
Members
The CCA membership includes over 150 entities that operate within the cloud communications sector.
Testimonials
Here's how the world’s most elite group of cloud communications leaders benefits from the CCA.
Advocacy
Learn how you can access invaluable resources and activities that help effect global change.
Committees
Our committees bring together leaders and practitioners to drive standards, insights, and real-world outcomes across cloud communications.
Events
Upcoming Events
We bring together the brightest minds in cloud communications at virtual and global in-person events.
Past Events
Explore our event recaps for an inside look at what to expect from our exclusive industry events.
2026 Sponsor Prospectus
Get an overview of the different sponsorship opportunities for events in 2026.
Resources
News
Stay up-to-date on the latest news impacting the industry.
Podcasts
Hear our members' thoughts on industry topics you care about.
Blog
Explore thought leadership articles written by CCA members.
Research Report
Download the 2025 Cloud Communications industry research report.
Transparency
This page provides access to key organizational and financial disclosures in accordance with IRS requirements and nonprofit best practices.
Get Involved
Join the CCA
Join over 150 members already growing with CCA.
Attend an Event
Attend a premier virtual or worldwide in-person CCA event.
Submit a Guest Post
Submit thought leadership content to be featured on our blog.
Technologies
Learn more about Cloud Communications

UCaaS
Cloud-based UCaaS platforms help businesses overcome outdated systems.

Business VoIP
Cloud-based VoIP helps businesses reduce costs and improve flexibility.

Contact Center
CCaaS solutions address common challenges in customer service.

Collaboration
Modern collaboration platforms improve productivity while reducing complexity.

Hardware Solutions
Business IT hardware solutions for cloud communications.

Telecom Access Providers
Telecom access providers power cloud communications infrastructure.
Shop for Business Services

Cloud Communication Providers
Browse top providers and filter by company size, location, and technology needs.

Business Services Providers
Gain access to the best providers and customize search based on your requirements.

Contact

Podcasts Quick read.

Is Your AI Ready? How SmartScore and Tresic Are Closing the Gap with Kevin Nethercot, B-Lynk Train to Gain Podcast

3 Jun, 2026

In this episode of Train to Gain, Katie Merrill sits down with Kevin Nethercott, CEO of Tresic, to talk about what becomes possible when CSPs and MSPs stop leaving 98% of their conversation data on the table.

Kevin shares how Tresic's Intelligence Cloud helps service providers add a high-margin AI layer to their existing UCaaS and CCaaS platforms, and how B-Lynk's SmartScore validates that your documentation is ready before you go live with AI.

https://www.b-lynk.com/podcast

Episode 17: https://player.captivate.fm/episode/39f1b334-5a68-4e67-ab7d-80b898d4448b

Cloud Communications Alliance

Browse these posts below for the latest in cloud communications news and insights.

3 June 2026

Is Your AI Ready? How SmartScore and Tresic Are Closing the Gap with Kevin Nethercot, B-Lynk Train to Gain Podcast

In this episode of Train to Gain, Katie Merrill sits down with Kevin ...

3 June 2026

Cisco Splunk: Agentic Observability, Token Economics and the Smaller War Room, Podcast

Cisco Splunk: Agentic Observability, Token Economics and the Smaller War Room, ...

3 June 2026

“Customer experience is not about selling a product anymore. It’s about selling trust,” Webex Podcast

“Customer experience is not about selling a product anymore. It’s about selling ...

Need Help?

Learn more about Cloud Communications

Shop for Business Services

Is Your AI Ready? How SmartScore and Tresic Are Closing the Gap with Kevin Nethercot, B-Lynk Train to Gain Podcast

Related Posts

Is Your AI Ready? How SmartScore and Tresic Are Closing the Gap with Kevin Nethercot, B-Lynk Train to Gain Podcast

Cisco Splunk: Agentic Observability, Token Economics and the Smaller War Room, Podcast

“Customer experience is not about selling a product anymore. It’s about selling trust,” Webex Podcast

Find The Top Cloud
Communications Companies

Become A CCA Member Today!

Learn more about Cloud Communications

Shop for Business Services

Is Your AI Ready? How SmartScore and Tresic Are Closing the Gap with Kevin Nethercot, B-Lynk Train to Gain Podcast

Related Posts

Is Your AI Ready? How SmartScore and Tresic Are Closing the Gap with Kevin Nethercot, B-Lynk Train to Gain Podcast

Cisco Splunk: Agentic Observability, Token Economics and the Smaller War Room, Podcast

“Customer experience is not about selling a product anymore. It’s about selling trust,” Webex Podcast

Find The Top Cloud Communications Companies

Become A CCA Member Today!

Find The Top Cloud
Communications Companies