Podcast: Appointment reminder is part of a larger picture of helping MSP’s find success

“That’s really what we do,” says Eric Hernaez, Founder and President of SkySwitch. “Our job as a white label platform is find ways to make our partners, resellers into successes.” In this podcast we learn about the company’s newest announcement, an appointment reminder, a new capability available to resellers as part of the vBroadcast app. Appointment Reminder in vBroadcast delivers two major wins. It allows a new functionality for customers whose interactions include appointment making, and it delivers a level of customer care that adds to the value of the customer’s own brand. Hernaez discusses how this is in line with the idea of becoming an indispensable part of the customer’s work processes.

Visit www.skyswitch.com

 

https://media.blubrry.com/telecomresellerpodcast/content.blubrry.com/telecomresellerpodcast/Skyswitch_2_Itexpo_aiff_2_12_20.mp3

Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

Sansay Simplifies Stir/Shaken Compliance with Express Solution, Podcast
"We're here to help providers simplify, comply, and stay ahead — all in one ...
Cisco’s AI Channel Playbook: Cassie Roach on Partner Enablement and Infrastructure Innovation, Podcast
"AI is a once-in-a-generation opportunity — and Cisco is making it real for ...
Cisco Sharpens Its Security Edge: AI, Simplicity, and Partner-Centric Innovation, Podcast
"We’re not just enabling secure outcomes — we’re simplifying how partners ...