ICA AI’s Gerry Christensen on Relationship-Based AI and Defending Against the Next Wave of Communication Threats, Podcast
Doug Green, Publisher of Technology Reseller News, interviewed Gerry ...
9 Apr, 2020
Essential Tools for Teleworkers
Last month, even before stay at home orders had been issued in many states, Ribbon Communication launched its cloud-based Work@Home offer. “We actually have a three-pronged solution,” says Ribbon Communications Director of Solutions Marketing Greg Zweig: Kandy Communications Platform as a Service (CPaaS), Live Support a complete omnichannel contact center from a web browser leveraging WebRTC, and trial licenses where you can use Teams as a PBX. In this podcast, we learn about the importance of the SBC to deploying Teams. “We have the widest assortment of SBCs certified for Teams,” says Zweig, labeling the SBC as a “swiss army knife”, owing to the SBC’s continued ability to deliver solutions to many communications challenges. Zweig discusses the long term impact of the shift to work at home, and how the MSP and channel community are going to see a very different type of customer as people discover the value of saving time without a commute, and the added productivity from having a team not spending energy on commuting.
Zweig also offers readers and listeners a special infographic, filled with resources for everyone connected to the great migration of the workforce, home.
Visit www.ribboncommunications.com
https://media.blubrry.com/telecomresellerpodcast/content.blubrry.com/telecomresellerpodcast/Ribbon_4_8_20.mp3
