Podcast: Telestax delivers SMS to carriers around the world enhancing customer communication & services

Veena Vadgama

Telestax, the premier supplier of CPaaS technology, partners with Cisco® to deliver the SMS enablement capability to Cisco carrier partners via Cisco’s UC-One. New APIs for Cisco UC-One and an upgrade to the Telestax UC-One API console, offering improved ease of use.

Veena Vadgama, VP of Marketing for Telestax, goes on to tell Don Witt of The Channel Daily News, a TR publication, how they recently added SMS enablement to Cisco’s Webex Teams. Webex Teams users can take advantage of SMS capabilities eliminating the need for employees to send SMS to contacts from a personal cell phone or third-party application. The result is improved communications with customers, internal employees, and partners with an added layer of security and accountability associated with keeping interactions within a single platform.

In addition, the UC-One and Webex Teams are two UCaaS platforms offered to companies worldwide with Cisco collaboration tools serving over 300 million users. Telestax, as the only SMS-enablement provider for select Cisco collaboration tools, remains focused on helping communications service providers facilitate connections through SMS enablement for enterprises.

Changing The Way Real-Time Communications Are Delivered.

Today service providers can offer their business customers more revenue-generating solutions by enabling SMS capability. With Telestax’s RestcommONE platform, SMS-enabled voice lines allow the service provider and their business customers to leverage the most desired way to communicate – and to profit from it. The possibilities are endless. From SMS-enabled 800 numbers to integrating Chatbots, get the job done with RestcommONE.

For more information, go to: https://www.telestax.com/

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