Sangoma: Open Source Voice Gains Momentum as AI Reshapes Cloud Communications, Podcast

Chris Maj and Michael White discuss Asterisk, FreePBX, Voice AI and the growing interest in hybrid communications.

by Doug Green

Is telecom entering a post-cloud era? Not exactly, but businesses are reconsidering cloud-only voice deployments as AI creates new opportunities for open source communications.

In this special Technology Reseller News (TR) and Cloud Communications Alliance (CCA) podcast, Chris Maj and Michael White of Sangoma discuss the resurgence of Asterisk and FreePBX, growing interest in data ownership and the role of open source in Voice AI.

Asterisk is increasingly serving as a bridge between AI applications and traditional telephone networks, connecting large language models, intelligent IVRs and speech-enabled assistants to live calls. Maj also discusses how vCon enables structured conversation data to be captured, analyzed and used by AI applications.

Sangoma is seeing renewed interest in on-premises and hybrid deployments, allowing businesses to maintain greater control over their communications infrastructure while retaining cloud flexibility.

White introduces Frogman MCP, an open source project that enables administrators and AI agents to manage FreePBX using natural-language commands. With approximately 260 available tools, the technology simplifies configuration, troubleshooting and system management.

The discussion also explores opportunities for MSPs and resellers through Sangoma’s channel program, integrated SIP trunking, hardware and support for third-party devices, including Snom phones.

The larger message: cloud isn’t going away, but AI, open source and deployment flexibility are creating new choices for carriers, enterprises and channel partners.

Watch or listen to the podcast to learn how Sangoma is bringing open source telephony into the Voice AI era.

Learn more: https://www.sangoma.com/ | https://www.freepbx.org/