Sangoma’s AI-Powered Evolution: Meeting Business Communications Needs at Every Level, Podcast

"No matter where you start your journey with us, we’re here to support you," says Setareh (Seti) Nezami, Vice President of Product and Marketing at Sangoma. In this episode of Technology Reseller News, Seti joins Doug Green to discuss the company’s latest innovations, including Sangoma Gen AI and its unique approach to business communications across cloud, hybrid, and on-premise environments. With over 40 years of experience, Sangoma has built a reputation as a flexible and reliable provider, offering enterprise-grade communications solutions at an affordable price. The company serves 2.6 million UCaaS seats across industries like healthcare, education, retail, and government.

Key Highlights from the Podcast:

• Sangoma’s Three-Tiered Approach – Businesses can deploy communications solutions via cloud, hybrid, or on-prem, ensuring regulatory compliance, security, and flexibility for diverse needs.
• AI-Powered Business Communications – Sangoma Gen AI is transforming workflows, from healthcare appointment scheduling to restaurant reservations, with AI-driven voice assistants and automation.
• Seamless Integration & Customization – Sangoma’s CPaaS platform enables deep CRM integrations and customized workflows, making it an ideal choice for MSPs and channel partners.
• New Healthcare Partnership – Call My Doc, an EHR-integrated healthcare communications solution, now benefits from Sangoma’s reliable telephony, ensuring constant connectivity between doctors and patients.

Seti emphasizes that Sangoma stands out by meeting businesses where they are—whether they require cloud flexibility, hybrid stability, or on-premise reliability. The company will be participating in the upcoming Cloud Connections 2025 conference in St. Petersburg, FL, where attendees can explore these solutions firsthand.

Learn more at sangoma.com

#CloudCommunications #AI #UCaaS #CPaaS #BusinessCommunications #MSP #CloudConnections