Enterprise-grade E2EE solution designed to ensure large-scale and on-demand private and secure communications
BELMONT, CA – December 6, 2022 – RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced it is expanding its End-to-End Encryption (E2EE) beyond support for video to include both phone and messaging within its flagship RingCentral MVP® product. E2EE technology prevents any unauthorized third party from accessing users’ communication content. For security minded organizations, this provides privacy for privileged conversations–as well as protection against third party intrusion and attacks.
Spending on GDPR fines related to communication security and compliance risks rose 570% from $179M in 2020 to $1.2B in 2021, according to DLA Piper’s GDPR fines and data breach survey. Corporate data breaches alone topped $151M in 2021, according to the 2021 FBI Internet Crime Report. Before RingCentral’s E2EE, companies that wanted private, end-to-end encrypted calls and chat messages would use multiple third-party tools, many of which lacked critical business-grade compliance oversight.
“With RingCentral’s E2EE for video, and soon, phone calls and messaging, organizations can leverage RingCentral’s native capabilities to simplify their technology stack with one offering. We believe our approach to end-to-end encryption across message, video, and phone is truly differentiated, and represents the most complete deployment of E2EE for enterprise communications, to date,” said Michael Armer, chief information security officer at RingCentral. “People exchange millions of calls and messages a day on RingCentral’s platform. With our new E2EE, we’re extending enterprise-grade privacy and security controls for our customers, giving them the freedom to have confidential conversations across any mode.”
Key Highlights and Differentiators of RingCentral’s End-to-End Encryption:
RingCentral E2EE extends enterprise-grade confidentiality across chats, calls, and meetings and extends more privacy and security controls in the hands of enterprises. Other benefits include:
“As businesses shift more of their communications to team messaging services, it has become more critical to secure these conversations. The newly expanded E2EE is a significant offering from RingCentral that aims to keep content private comprehensively across messaging, video, and phone,” said Dave Michels, principal analyst and founder of TalkingPointz, an industry analyst research firm. “Additionally, its end-to-end encryption works with one-on-one and group conversations, and it is designed to enable high standards of security without sacrificing user experience.”
RingCentral E2EE for phone and message is planned to be available in a closed beta globally for select customers later at the end of this year. RingCentral E2EE for video is available now. For more information, visit here.
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP®) global platform. More flexible and cost-effective than legacy on-premises PBX and video conferencing systems, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, device, and device location. RingCentral offers three essential products in its portfolio, including RingCentral MVP®, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®, the company’s video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral Contact Center™ solutions. RingCentral’s open platform integrates with leading third-party business applications and allows customers to customize business workflows easily. RingCentral is headquartered in Belmont, California, and has offices worldwide.