CCA Vendor News

Cisco Contact Center Portfolio Enhancements Revolutionize Customer and Agent Experiences

January 28, 2020

News Summary: New Voicea and Google Cloud’s Contact Center AI integrations enable  "super agents". New Webex Experience Management transforms the customer experience with contact centers. All this innovation is now available on the new Webex Contact Center Enterprise, a  trustworthy, Cisco-backed path to the

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