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Vonage Meetings API Delivers Visual Engagement for an Enhanced Customer Journey
21 Mar, 2023
No-code, embeddable video solution delivers easily integrated, native conferencing experience
HOLMDEL, NJ - March 20, 2023 - Von age, a global leader in cloud communications helping businesses accelerate their digital transformation, has launched Vonage Meetings API, a no-code, embeddable video conferencing solution. With Meetings API, businesses can easily deliver global, customizable video conferencing capabilities to any website or platform, enhancing interactions by integrating visual engagement directly into the user experience or workflows without the need for developer expertise. Adding a visual engagement component to external and internal workflows, Meetings API's no-code design enables enterprises to remain agile by enhancing their existing applications with embedded, configurable and customizable video that improves the customer journey and streamlines internal collaboration. Meetings API also significantly reduces time to market in comparison to other solutions which require complex and lengthy implementation processes. "The key differentiator for Vonage Meetings API is the user experience," said Ron Maayan, SVP Product for Vonage. "The no-code Meetings API is built from the point of view of a non-developer user or citizen developer, empowering them with the easy-to-implement technology to create sophisticated experiences for their users that are integrated and branded, with a native look and feel." Meetings API also differentiates from other video solutions in the market that are designed as standalone apps. Bridging the gap between SaaS and APIs, Meetings API and its seamless integration with the customer's existing business applications ensure the end user is never aware they are using another software for their video engagement. With a seamless integration into the customer's existing business applications, Meetings API ensures video calls look and feel native and the end user does not need to download another app or toggle between browser screens. All of this is done with a simple code that doesn't require video or developer expertise. In addition to its quick and easy deployments, Meetings API is pre-built with all the important capabilities needed for an effective video meeting, including:- Meetings framework: complete end-to-end user experience and user interface, simple room and user management, and global dial-in
- Engagement: screen sharing, whiteboarding, active speaker detection, chat, reactions, and recording
- Moderation: video/audio muting and participant blocking
- Web-based with no downloads: fully functional within mobile and desktop browsers, leveraging Vonage's decade of WebRTC experience
- Security & compliance: private meeting access, lock meeting, join before host, waiting room, background blurring, HIPAA compliance for telemedicine applications
- Client optimization: performance and UX for web, native or PSTN
- Customization & localization: Customizable logo and user interface including multiple themes, full RGB color palette and a growing library of languages, including English, Spanish, Italian, Brazilian Portuguese, Catalan, French and more
Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Vonage's fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or remotely - providing the flexibility required to create meaningful engagements.
