Non-IP Networks and STIR/SHAKEN
A major impediment to the efficacy of the STIR/SHAKEN caller ID authentication ...
27 Aug, 2013
John Cray to Share Insights on Lync Success Stories and Industry Best Practices At Microsoft Lync Partner Solution Pavilion Theater
Irvine (August 26, 2013) – Zeacom (
@Zeacom), a leading provider of
multi-channel contact center solutions, today announced its presence at ITEXPO Las Vegas, the world’s largest and best-attended communications and technology trade show, being held at Mandalay Bay from August 27-29, 2013. Zeacom will have a multifaceted presence at ITEXPO, which includes an exhibit in the Microsoft Lync Partner Pavilion (Kiosk E), showcasing its award-winning Zeacom Communications Center software. Director of Marketing and Product Management, John Cray, will participate in the executive sessions, titled
‘Solving the Customer Experience Equation’ in room C-01 on Tuesday, August 27 at 10:00 AM, and
‘Turning Data into Customer Experience Excellence’ in room C-14 on Thursday, August 29, at 2:00 PM. In addition, Mr. Cray will also present:
WHAT:
Contact Centers on Lync: Success Stories and Best Practices
WHEN: Date: Wednesday, August 28th, at 6:00PM
WHERE:
Microsoft Lync Partner Solution Pavilion Theater “Customer experience management has reached an unprecedented level of importance and is a major factor affecting businesses’ bottom line,” commented Mr. Cray. “I look forward to attending ITEXPO and to interacting with industry leaders from around the world.” More at
www.zeacom.com
