NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
22 September 2014
8 September 2014
Mitel Targets Mid to Large Businesses With MiCloud Enterprise Cloud Communications Service
The Best Path To Cloud Communications: Mitel Gives Partners Robust, ...
5 September 2014
CSPs Can Increase Cloud Sales With Process Improvements
Cloud has become big business for Service Providers. A new white paper by ...
4 September 2014
Westcon Group acquires Verecloud
Deal Brings Powerful Channel-Optimized Cloud and Services Distribution ...
21 August 2014
CPACKET'S NOVEL TECHNOLOGY DELIVERS UNIFIED PERFORMANCE MONITORING FOR TODAY'S CLOUDY VIRTUAL NETWORK ENVIRONMENTS
MOUNTAIN VIEW, CA – August 21, 2014 – cPacket Networks today announced cClear ...
21 August 2014
BroadSoft CEO Michael Tessler to Introduce BroadCloud to German Market on 3 September 2014
Interactive Event Is Designed to Demonstrate How Service Providers Can ...
25 July 2014
New interactive resource from NewVoiceMedia offers a compelling insight into customer communication around the world
Leading cloud contact centre vendor NewVoiceMedia has created an interactive ...
1 July 2014
Integra Recognized as Mitel’s Top Cloud Partner in North America for 2013
Enterprise Customers, Rich Product Offerings Drive Massive Sales Growth for ...
3 October 2012
Making the Switch: Using the Cloud for Delivery of Rich, Multimedia Communications
by Elizabeth Shea, Guest Writer, on behalf of the Cloud Communications Alliance
3 October 2012
ITXPO – “Building a Strong Basis for Unified Communications in the Cloud”
by Elizabeth Shea on behalf of the Cloud Communications Alliance
4 May 2026
Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework
The Cloud Communications Alliance (CCA) today filed comments with the Federal ...
17 March 2026
FCC Proposes Significant Changes to Numbering Policies Targeting Robocalls and Number Resale
The Federal Communications Commission (“FCC” or “Commission”) has released a ...
17 March 2026
Federal Court in California Declines to Halt CPUC’s VoIP Regulatory Landgrab; All Eyes Turn to FCC for Decisive Action
The U.S. District Court for the Northern District of California has dealt a ...
14 May 2026
How ‘Self-Similar’ AI Voices Can Help Build Customer Trust
By Yaniv Masjedi, Chief Marketing Officer at Nextiva
14 May 2026
What Is Business Collaboration? Types, Benefits, & Best Practices
The way teams work together has changed dramatically over the past decade. ...
8 May 2026
Businesses suffer when they separate CX from operational efficiency
By Tomas Gorny, CEO and co-founder, Nextiva