Five9 Introduces Agent Assist 2.0 with AI Summary powered by OpenAI
With the new release, Five9 is delivering on its strategy to leverage best of ...
30 March 2023
30 March 2023
Workflow Automation now included as a Standard Capability in the Five9 Intelligent CX Platform Helping Customers Orchestrate Integrated Journeys and Fluid CX
Five9 WFA will now be included with every CCaaS seat, allowing all new and ...
29 March 2023
Poly and NuCurrent Partner to Power Pro-Grade Devices Enabling Work from Anywhere
Global leaders in audio and video conferencing solutions and wireless power ...
29 March 2023
Vonage Announces AI Acceleration Suite to Simplify and Democratize Intelligent App Development
Portfolio of AI-powered, Low-Code/No-Code Components Drives Business ...
28 March 2023
Console Connect expands access to Oracle Cloud regions via FastConnect
Console Connect extends automated network reach to new Oracle Cloud regions ...
28 March 2023
Five9 Empowers Agents to Deliver More Fluid Experiences with Support for Microsoft Dynamics 365 Channel Integration Framework 2.0
Five9 is one of the first cloud contact center providers to deliver this ...
28 March 2023
Ribbon Showcases Market Proven Solutions at Enterprise Connect
Innovative Cloud Communications Portfolio and IP and Optical Networking ...
28 March 2023
Asahi Kasei and NEC establish analysis platform utilizing secure computation technology for secure data collaboration between companies
TOKYO, JAPAN - Mar 28, 2023 - Asahi Kasei Corp. (Asahi Kasei) and NEC ...
28 March 2023
Cisco Powers Unrivaled Hybrid Work Experiences with Purpose-Built AI Innovations in Webex
News Summary: AI-powered enhancements across Webex Suite, Devices, and CX ...
28 March 2023
Jabra PanaCast video solution first to market with all-new Microsoft device ecosystem platform
A category first, Jabra and Microsoft have collaborated to bring the new ...
28 March 2023
Bandwidth Announces Maestro: Connecting Best-in-Class AI and CX Capabilities for Next-Gen Enterprise Cloud Communications, With the Simplicity of Software Control
Solves key CIO challenges to integrate best-in-class, real-time voice apps ...