NetSapiens aims to strengthen the service provider role as a critical partner, Podcast

“If you have a deep empathy for your customer, you will add value in the process,” says SVP International Development at NetSapiens, Scott Goodwin. Commenting on a recent EMEA expansion and a new partnership with industry giant, PCCW, Goodwin discusses how NetSapiens is growing by keeping the service provider at the center. In this podcast, Goodwin notes that the changing role of the service provider presents challenges to a long-held model. Deep relationships and histories can no longer be counted on. The service provider needs to be in front of their customers with new ideas. NetSapiens enables its clients to deliver seamless experiences, across platforms and devices, meeting customer expectations. Goodwin explains how these offerings help create new opportunities and refreshed roles for the service provider. The company is expanding in critical markets, and opening doors to its provider community. Goodwin discusses the open nature of the company’s technologies as “software that can play well”. Goodwin also notes, that these achievement in delivering and executing solutions that work in a diversity of environments, has led to NetSapiens becoming one of the fastest growing platforms in North America.

Visit www.netsapiens.com

 

https://media.blubrry.com/telecomresellerpodcast/content.blubrry.com/telecomresellerpodcast/NetSapiens-7_27_21.m4a

Cloud Communications Alliance

Related Posts

Browse these posts below for the latest in cloud communications news and insights.

Channeling Success: Smart Enablement Strategies with Kameron Olsen, B-Lynk Train to Gain Podcast
In this episode of Train to Gain, Erin and Katie welcome their very first ...
Hotel California: Regulatory Roadblocks and Their Impact on Cloud Transactions, Podcast
In this Technology Reseller News and Cloud Communications Alliance preview of ...
Regulation, Valuation, and AI: CCA Leaders Preview the 2025 Financial Summit, Podcast
"What makes our events unique is the interaction." — Joe Marion, President, ...