NewVoiceMedia’s cloud customer contact technology to pay dividends for global start-up WorldRemit
NewVoiceMedia, a leading provider of cloud contact centre technology, today ...
28 February 2015
20 February 2015
BroadSoft Receives 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America
Company recognized for market leadership and technology innovation delivering ...
18 February 2015
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
20 January 2015
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
13 November 2014
Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
9 October 2014
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
24 September 2014
NewVoiceMedia to showcase omni-channel contact centre communications solutions in the cloud at Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
22 September 2014
NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
8 September 2014
Mitel Targets Mid to Large Businesses With MiCloud Enterprise Cloud Communications Service
With the Best Path to Cloud Communications, Mitel Gives Partners Robust, ...
5 September 2014
Service Providers can Significantly Increase Cloud Sales with Process Improvements and Best Practices
Cloud has become big business for Service Providers. A new white paper by ...
4 September 2014
Westcon Group acquires Verecloud
Deal Brings Powerful Channel-Optimized Cloud and Services Distribution ...
17 March 2026
FCC Proposes Significant Changes to Numbering Policies Targeting Robocalls and Number Resale
The Federal Communications Commission (“FCC” or “Commission”) has released a ...
17 March 2026
Federal Court in California Declines to Halt CPUC’s VoIP Regulatory Landgrab; All Eyes Turn to FCC for Decisive Action
The U.S. District Court for the Northern District of California has dealt a ...
8 January 2026
FCC Sets Effective Dates for New Robocall Mitigation Database Rules
Last January, the FCC adopted new rules regarding required filings in the ...
25 March 2026
Driving AI Adoption Means Moving Past Acceptance. Here’s How
By Yaniv Masjedi, Chief Marketing Officer at Nextiva
6 March 2026
To Build Trust in AI Receptionists, You May Need to Tell Customers This
By Yaniv Masjedi, Chief Marketing Officer at Nextiva
27 February 2026
59 Studies Show How Personalization Can Become a ‘Value-Eroding Force’
By Yaniv Masjedi