The Cloud (February 2015)
The Cloud (February 2015)
20 February 2015
BroadSoft Receives 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America
Company recognized for market leadership and technology innovation delivering ...
18 February 2015
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
20 January 2015
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
13 November 2014
Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
9 October 2014
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
24 September 2014
NewVoiceMedia's Omni-Channel Centre At Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
22 September 2014
NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
8 September 2014
Mitel Targets Mid to Large Businesses With MiCloud Enterprise Cloud Communications Service
The Best Path To Cloud Communications: Mitel Gives Partners Robust, ...
5 September 2014
CSPs Can Increase Cloud Sales With Process Improvements
Cloud has become big business for Service Providers. A new white paper by ...
4 September 2014
Westcon Group acquires Verecloud
Deal Brings Powerful Channel-Optimized Cloud and Services Distribution ...
21 August 2014
CPACKET'S NOVEL TECHNOLOGY DELIVERS UNIFIED PERFORMANCE MONITORING FOR TODAY'S CLOUDY VIRTUAL NETWORK ENVIRONMENTS
MOUNTAIN VIEW, CA – August 21, 2014 – cPacket Networks today announced cClear ...
4 May 2026
Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework
The Cloud Communications Alliance (CCA) today filed comments with the Federal ...
17 March 2026
FCC Proposes Significant Changes to Numbering Policies Targeting Robocalls and Number Resale
The Federal Communications Commission (“FCC” or “Commission”) has released a ...
17 March 2026
Federal Court in California Declines to Halt CPUC’s VoIP Regulatory Landgrab; All Eyes Turn to FCC for Decisive Action
The U.S. District Court for the Northern District of California has dealt a ...
28 May 2026
Speech Analytics for Call Centers: Boosting Customer Engagement
Every contact center conversation contains information about what your ...
21 May 2026
What Is Cloud Connectivity? Definition, Benefits, & Use Cases
A decade ago, the cloud was just a strategic option. Organizations could choose ...
14 May 2026
How ‘Self-Similar’ AI Voices Can Help Build Customer Trust
By Yaniv Masjedi, Chief Marketing Officer at Nextiva