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The Latest in Cloud Communications

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BroadSoft Announces Participation at Three Investor Conferences in Q2 2015
GAITHERSBURG, MD, April 21, 2015 – BroadSoft, Inc. (NASDAQ: BSFT), today ...
The Cloud
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NewVoiceMedia opens European development centre in Poland
New dev hub will support vendor’s continued innovation and rapid global growth ...
NewVoiceMedia's Cloud Technology To Benefit WorldRemit
NewVoiceMedia, a leading provider of cloud contact center technology, today ...
The Cloud (February 2015)
The Cloud (February 2015)
BroadSoft Receives 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America
Company recognized for market leadership and technology innovation delivering ...
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
NewVoiceMedia's Omni-Channel Centre At Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
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Government Affairs and Advocacy News

These posts highlight news and activity we’re doing to advocate on behalf of cloud communications entities across the globe.

CCA Files FCC Comments on FYC
To the Communications Industry:
INCOMPAS and Cloud Communications Alliance File Joint Comments Opposing FCC Offshore Call Center Regulations
The organizations argue that proposed onshoring mandates and volume caps would ...
Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework
The Cloud Communications Alliance (CCA) today filed comments with the Federal ...

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Industry Research Reports

Stay current and gain insights on how cloud communications companies are navigating current challenges and planning for the future.

Helpfulness Meets Vulnerability: The Urgent Need to Secure Enterprise Voice AI
By Yaniv Masjedi, Chief Marketing Officer at Nextiva
Identity Can Be Faked. Relationships Can’t.
Why AI-era communication trust is an infrastructure problem solved by ...
AI in Contact Centers: Benefits, Examples, & Best Practices
AI has moved from buzzword to business necessity in the contact center. What ...
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