NewVoiceMedia's Cloud Technology To Benefit WorldRemit
NewVoiceMedia, a leading provider of cloud contact center technology, today ...
28 February 2015
20 February 2015
BroadSoft Receives 2014 Frost & Sullivan Hosted IP Telephony Award for Latin America
Company recognized for market leadership and technology innovation delivering ...
18 February 2015
Despite The Cloud, Premises-Based IP-PBX Systems Come To Market
by Sandra M. Gustavsen, Analyst, G Business Systems, LLC (www.gbusinessvoip.com)
20 January 2015
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
13 November 2014
Cloud UC CRM Arrives: Product Connects Gmail to Salesforce
Introducing a real cloud based Unified Communication solution that ties Email, ...
9 October 2014
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
24 September 2014
NewVoiceMedia's Omni-Channel Centre At Customer Contact Expo
Customer Contact Expo, the UK’s largest event for the customer contact and ...
22 September 2014
NewVoiceMedia secures Wowcher as UK Customer Experience Awards hat-trick finalist
NewVoiceMedia, the leading cloud contact centre vendor, has helped Wowcher ...
8 September 2014
Mitel Targets Mid to Large Businesses With MiCloud Enterprise Cloud Communications Service
The Best Path To Cloud Communications: Mitel Gives Partners Robust, ...
5 September 2014
CSPs Can Increase Cloud Sales With Process Improvements
Cloud has become big business for Service Providers. A new white paper by ...
4 September 2014
Westcon Group acquires Verecloud
Deal Brings Powerful Channel-Optimized Cloud and Services Distribution ...
5 June 2026
INCOMPAS and Cloud Communications Alliance File Joint Comments Opposing FCC Offshore Call Center Regulations
The organizations argue that proposed onshoring mandates and volume caps would ...
4 May 2026
Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework
The Cloud Communications Alliance (CCA) today filed comments with the Federal ...
17 March 2026
FCC Proposes Significant Changes to Numbering Policies Targeting Robocalls and Number Resale
The Federal Communications Commission (“FCC” or “Commission”) has released a ...
15 June 2026
The 28 Best PBX Systems for Small Businesses in 2026
Choosing a PBX phone system is one of the most important infrastructure ...
28 May 2026
Speech Analytics for Call Centers: Boosting Customer Engagement
Every contact center conversation contains information about what your ...
21 May 2026
What Is Cloud Connectivity? Definition, Benefits, & Use Cases
A decade ago, the cloud was just a strategic option. Organizations could choose ...