RingCentral Named Metrigy MetriStar Top Provider for AI-Powered CCaaS and Workforce Engagement Management for 2026
One of only two providers to score best for revenue growth among CCaaS platform ...
8 May 2026
8 May 2026
RingCentral Brings Always-On AI to the Front Lines of Customer Engagement
Expanded AI Receptionist (AIR) capabilities enable cross-channel engagement
7 May 2026
Laurinda Pang to step down as CEO
Laurinda Pang will remain CEO until a successor is appointed, ensuring a ...
6 May 2026
CallTower Achieves Microsoft Support Services Designation
Recognition underscores CallTower’s proven track record of delivering ...
5 May 2026
8x8 Extends 8x8 Platform for CX with AI, Analytics, Authentication, and Integration Capabilities
New Capabilities Address the Gaps that Stall AI Deployments, Limit IT ...
4 May 2026
Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework
The Cloud Communications Alliance (CCA) today filed comments with the Federal ...
1 May 2026
XTIUM Partners with Talkdesk to Deliver AI-Powered Customer Experience Automation
Managed services and AI automation come together to reduce cost, improve CX, ...
1 May 2026
Telnyx Launches WhatsApp Business Calling, Bringing Programmable Voice to the World's Largest Messaging Platform
Businesses can now connect AI Assistants to WhatsApp voice calls and messages
1 May 2026
Snom expands D8xx series with white colour variants
Snom’s new D810W and D815WB white versions and D8C expansion module respond to ...
1 May 2026
8x8 Earns Five Stevie Awards Across Customer Service, Management, and Technology
Gold Stevie Wins for Customer Service Team of the Year and Achievement in ...
1 May 2026
Meet the AI-powered fan companion: TGR Haas F1 Team RaceMate powered by Infobip
New always-on conversational agent with team race intelligence, team insights, ...
1 May 2026
Brownstein Attorneys Named to ColoradoBiz’s Colorado 500 List
Thirteen Brownstein Hyatt Farber Schreck attorneys have been named to ...