Cisco launches Cisco IQ, the unified AI-powered experience that connects the entire customer journey
New interface accelerates time-to-value, boosts resiliency, and delivers ...
7 November 2025
7 November 2025
Cisco Simplifies Security for Managed Service Providers, Accelerating Their Hybrid Mesh Firewall Deployments and Business Growth
The innovation streamlines operations, significantly reduces costs, and ...
7 November 2025
8x8 Sees Surge in AI Adoption as Organizations Race to Deliver Faster, Smarter Customer Engagement
Voice-led AI, message growth, and platform innovation in Q2 FY26 highlight ...
7 November 2025
Brownstein Professionals Recognized as 2025 NILE Top Lobbyists
Leah Dempsey, cochair of Brownstein Hyatt Farber Schreck’s Financial Services ...
6 November 2025
U.S. Consumers Received Just Under 3.8 Billion Robocalls in October 2025, According to YouMail Robocall Index
October 2025's Volume Lowest Since December, 2023
6 November 2025
Caller ID Reputation Rejoins REACH Strengthening Commitment to a Safer, More Transparent Calling Ecosystem
Caller ID Reputation has renewed its membership with REACH, continuing the ...
6 November 2025
Numeracle Expands Branded Calling Reach as Verizon Goes Live in the BCID Ecosystem
BCID-Enabled Calls Now Reach Verizon and T-Mobile Wireless Subscribers, Marking ...
6 November 2025
RingCentral Announces New Customer Engagement Bundle for RingEX
New Customer Engagement Bundle introduces advanced queue management and SMS ...
5 November 2025
8x8 Adds Native Support for Mitel Phones, Enhancing Platform Access and Enterprise Voice Flexibility
Native SIP support enables access to the 8x8 platform for Mitel phone users, ...
5 November 2025
8x8 Makes Workforce Management Native in Every Contact Center Seat at No Extra Cost
New 8x8 Contact Center standard WFM feature delivers smarter scheduling, better ...
5 November 2025
Nissan and Infobip Achieve 200% Increase in Engagement with AI-Driven WhatsApp Campaign
AI-powered voice game sets new standard for digital marketing
4 November 2025
RingCentral Unveils RingWEM - an AI Powered Workforce Engagement Management Suite
RingWEM includes native AI Quality Management, AI Workforce Management, AI ...