Cloud Communications News

Stay up-to-date on the latest news and developments impacting the cloud communications industry - and your organization.

    CCA Member Announcement: FCC Offers Some Providers a Second Chance on RMD Recertification
    Important update for CCA members operating as voice service providers.
    New Updates to the 8x8 Platform for CX Help Teams Start Every Customer Conversation With Context
    New releases keep call records in the CRM, put a customer’s full history in one ...
    RingCentral Orchestrates AI and Human Agents As One Workforce in RingCX
    Brings live supervision, quality scoring, journey analytics, and staffing ...
    The CommLaw Group Recognized by Chambers Spotlight 2027 for Excellence in Telecommunications Law
    A Recognition of Our People, Our Philosophy, and a Different Way of Practicing ...
    CallTower Earns AVANT’s Top Vendor NPS in UCaaS Award for Second Consecutive Year
    Back-to-back NPS recognition underscores CallTower's commitment to customer ...
    Numeracle Secures $28M Growth Investment to Scale Verified Identity Across Every Business Interaction
    Funding will extend verified business identity beyond voice as AI-driven ...
    Cisco Expands Partner Opportunity with New Cisco 360 Program Updates, High Yield Customer Experience Offerings, and AI-Ready Innovations
    Enhancements give every partner a path to move first and fast in the AI era ...
    Vonage Wins Gold at Merit Awards for Technology
    Vonage Identity Insights API earns top recognition for delivering real-time ...
    With the TDM Retirement Countdown On, TNS Shows Communications Service Providers How to Get Ahead of It at INCOMPAS 2026
    Company exhibits suite of network modernization solutions and joins a panel on ...
    SIPPIO Launches AI Developer Program, Giving Developers Easy Access to Global Voice for AI Applications
    Developers get sandbox access to SIPPIO’s platform to build and test ...
    Crexendo Sets the Pace with Record Attendance and Sponsorships at Its 2026 User Group Meeting
    The “Race to Win” event brings licensees, sponsors and analysts together in ...
    Splunk State of Observability 2026: Avoiding the Hidden Costs of AI Agents
    New research reveals how observability restores financial predictability as ...