CallTower Drives Total Credit Recovery’s Transition to Cloud‑Based CX with Genesys
Total Credit Recovery Transforms CX with Genesys Cloud and CallTower Expertise
18 March 2026
17 March 2026
FCC Proposes Significant Changes to Numbering Policies Targeting Robocalls and Number Resale
The Federal Communications Commission (“FCC” or “Commission”) has released a ...
17 March 2026
Federal Court in California Declines to Halt CPUC’s VoIP Regulatory Landgrab; All Eyes Turn to FCC for Decisive Action
The U.S. District Court for the Northern District of California has dealt a ...
13 March 2026
Zoom expands enterprise agentic AI platform to orchestrate workflows across collaboration and customer experience
New innovations include expanding AI Companion 3.0 more broadly across the Zoom ...
13 March 2026
Vonage Wins Best of Enterprise Connect 2026 Award
First of its kind contact center solution, powered by network insights and AI ...
13 March 2026
SIPPIO and Cavell Unveil Roadmap for the “Intelligent Workplace”
We explore why voice is the "connective tissue" that brings AI, CRM, and ...
13 March 2026
Sarenet expects to grow by 7% in 2026, driven by the advancement of cloud and cybersecurity services
-It aims to increase business profitability to over 8% by 2025 and sets a ...
13 March 2026
Cisco to Power TPG Telecom’s Next Generation Security and Service Operations Across Australia with Splunk
Splunk’s offering provides TPG Telecom with real-time observability, predictive ...
13 March 2026
8x8 Expands General Availability of 8x8 Engage
Now Available to All Channel Partners and Customers Globally; Strong Adoption ...
11 March 2026
CallTower Expands Microsoft Teams Phone Capabilities with Operator Connect Configuration for Dynamics 365
Streamlining Telephony Integration with Seamless Microsoft Operator Connect ...
11 March 2026
Join The Conversation! Evolve IP Launches New Vodcast Series In Partner Engagement Boost
New vodcast series brings industry experts and partners together to share ...
11 March 2026
Spectrum Business And RingCentral Expand Partnership With AI Contact Center And Conversation Intelligence To Transform Customer Experiences
UCX with RingCentral Drives Higher-Quality Customer Interactions, Deeper ...