Research Reports

Every year, the CCA surveys the world's leading cloud communications companies and publishes its findings in a detailed report. Get cutting edge insights on trends and predictions by downloading the reports below.

    4 Trends Shaping Cloud Communications in Europe
    This is a guest post by Iain Sinnott, Head of International Carrier Sales at ...
    The Rise of Cloud Communications: How It's Reshaping the Telecom Landscape
    This is a guest blog post by Alan Percy, CMO at TelcoBridges.
    [Infographic] Highlights from CCA's Cloud Industry Research Report
    We’ve conducted our annual, in-depth research in partnership with Cavell, ...
    3 Ways Hybrid Work Is Shaping the Cloud Communications Market in 2023
    Last year, service providers finally gained some momentum after pivoting to ...
    CCA Releases 3rd Annual Cloud Communications Industry Research Report
    We’ve released our third annual State of the Cloud Communications Market ...
    Cloud Communications Alliance Releases 3rd Annual Industry Research Report
    CCA surveyed the industry’s top leaders to analyze and predict cloud ...
    Research: 2019 and 2020 Platform and Market Segment Trends for the Cloud Communications Industry
    Each year, the Cloud Communications Alliance (CCA) conducts industry research ...
    Comparing Perceived Competition and Key Strategic Initiatives in the Cloud Communications Market: 2019 v. 2020
    Given a huge push by the pandemic, the worldwide unified communications as a ...
    Comparing Routes to Market and Service Offerings in the Cloud Communications Industry: 2019 - 2020
    Driven by an increase in adoption during the pandemic, worldwide end-user ...
    [Infographic] The State of the Cloud Communications Market: A Comparison
    With our partnership with Cavell Group, we’ve conducted our annual, in-depth ...
    Infographic: Grow Your Cloud Communications Business With the CCA
    As the demand for unified communications as a service (UCaaS) and other ...
    Microsoft Teams Growth: A Strategic Opportunity for UC Service Providers
    Microsoft Teams' growth has been substantial during and in the wake of the ...