Research Reports

Every year, the CCA surveys the world's leading cloud communications companies and publishes its findings in a detailed report. Get cutting edge insights on trends and predictions by downloading the reports below.

    Why Cloud Communications Providers Need to Focus on Culture
    By: Alan Rihm, CEO, CoreDial
    Infographic: Grow Your Cloud Communications Business With the CCA
    As the demand for unified communications as a service (UCaaS) and other ...
    Microsoft Teams Growth: A Strategic Opportunity for UC Service Providers
    Microsoft Teams' growth has been substantial during and in the wake of the ...
    A Look at the Recent History of Cloud Communications
    Estimates suggested that global digital transformation investments will exceed ...
    Cloud Migration Trends for 2021 and Beyond
    Enterprises have embraced multi-cloud and hybrid cloud strategies for long; ...
    The Future of Business Communications Solutions
    As more organizations continue to shift to remote-work culture due to the ...
    Technology Has Not Invented Collaboration, but It Has Revolutionised It
    The literal meaning of collaboration is “the action of working with someone to ...
    Predictions for the Cloud Communications Market in 2021
    The cloud communications market is always on the move. The changes ahead over ...
    [Infographic] The State of the Cloud Communications Market: Platforms, Markets, and Channels
    CCA’s annual membership survey revealed some very interesting statistics that ...
    Cloud Comms Summit 2020: a Smashing Success
    CCA and Cavell Group recently teamed up for the third consecutive year at the ...