Despite a strong preference for AI in customer interactions, 80% of Australia’s AI natives still want the option of human support
The Zoom-commissioned survey also reveals organisations may need to provide ...
24 October 2025
24 October 2025
Vonage Unveils First of its Kind AI and Network Innovation at Dreamforce 2025
Thousands of businesses experienced Vonage APIs integrated with Vonage Contact ...
24 October 2025
TPx Named Top Cloud Provider by Sandler Partners, Strengthening Leadership in Managed Cloud Services
TPx Recognized as Top Cloud Provider by Sandler Partners, Highlighting ...
24 October 2025
PatientSync Selects Telnyx to Power AI-Driven Voice Experiences for Healthcare Enterprises
Collaboration brings intelligent, scalable voice automation to healthcare, ...
24 October 2025
Nextiva Publishes the Definitive CX Guide for the Agentic AI Era
“Winning the Customer Experience Race,” by Edwin Margulies, gives leaders a ...
24 October 2025
Crexendo and Dubber Partner to Enable Secure, Compliant Voice Recording and AI-Powered Business Insights
Partnership integrates Dubber’s compliant recording and AI conversation ...
24 October 2025
Crexendo and NUSO Partner to Deliver Global Cloud Communications Capabilities
Collaboration empowers service providers with worldwide connectivity, new ...
24 October 2025
Splunk Report Shows Observability is a Business Catalyst for AI Adoption, Customer Experience, and Product Innovation
Findings show observability boosts employee productivity for nearly ...
24 October 2025
Brownstein Adds to its Las Vegas Litigation Team
Brownstein Hyatt Farber Schreck is pleased to announce that Jordan Smith and ...
24 October 2025
TransNexus Announces ClearIP Blocking Notice Compliance
New ClearIP features help voice providers meet FCC call blocking notification ...
22 October 2025
Collette Health Transforms Virtual Care Delivery with Vonage
Technology Partnership Improves Patient Outcomes in Healthcare Through Advanced ...