Cloud Communications News

Stay up-to-date on the latest news and developments impacting the cloud communications industry - and your organization.

    8x8 AI Studio Customer Interactions Grow Nearly 450% While in Open Beta, Supports GDPR Compliance and HIPAA-Readiness
    Other Advancements Including New Channel Unification, Caller Memory, Advisor, ...
    Infobip launches SIM-based Number Verification to help telecom operators unlock new authentication revenue
    Infobip helps operators accelerate a new authentication revenue stream while ...
    CallTower Recognized Among Utah’s Fastest-Growing Companies in 2026
    Recognition highlights CallTower’s continued growth and momentum in the global ...
    TNS Reveals Ongoing Investment in its Omnichannel Payments Orchestration Platform Designed to Reduce Complexity
    Platform evolution advances smart routing and intelligence portal alongside new ...
    Sangoma and Jazzware Partner to Improve Hotel Operations and Guest Experience with Integrated Hospitality Communications Solution
    Sangoma and Jazzware unite communications, PMS connectivity, and guest services ...
    Crexendo Partners with Tresic to Turn Every Customer Conversation into AI-Driven Action
    New AI-native offering gives more than 250 Crexendo platform licensees an ...
    Zoom named a Leader in the 2026 IDC MarketScape for Worldwide Agentic Contact Center as a Service Platforms
    Zoom announced that it has been named a Leader in the IDC MarketScape: ...
    XTIUM Trusted AI (XTAI) Managed Service Honored With a 2026 Silver Stevie® Award Winner for Technology Excellence
    Widely Recognized as the World’s Premier Business Awards, the Stevies’ Honored ...
    Max Factory Scales Active Customer Base by 100% With Vonage
    Vonage messaging solutions help Italian retailer enhance customer engagement ...
    TNS Appoints Michael Johnson as Global Managing Director, Payments Market Business
    Transaction Network Services (TNS), a global leader in managed network and ...
    Grandstream Expands Wi-Fi 7 Portfolio with New GWN7673 and GWN7672WM Access Points
    The new Wi-Fi 7 access points deliver next-generation wireless performance, ...
    Crexendo to Add Native vCon Support to NetSapiens Platform, Expanding AI and Recurring-Revenue Opportunities for Service Providers
    Native vCon support gives more than 250 NetSapiens licensees a scalable ...