Cloud Communications News

Stay up-to-date on the latest news and developments impacting the cloud communications industry - and your organization.

    Enreach and Servinform win Platinum Award for for AI-powered citizen service project
    Award-winning project shows how Smart Contact, AI and omnichannel communication ...
    Infobip research reveals businesses scaling AI-powered defenses to counter surge in automated fraud
    Fraudsters are leveraging AI to automate and personalize attacks, but ...
    Blynky AI + Conversation Intelligence by Tresic: SmartScore Gets Smarter
    B-Lynk adds Conversation Intelligence by Tresic as a new capability layer ...
    Zoom to Acquire Common Room, Bringing Buyer Intelligence to its AI Revenue Platform
    Acquisition unifies enrichment, buying signals, and AI revenue agents with the ...
    Akixi Launches CX Suite
    Akixi has today launched CX Suite, a unified customer experience platform that ...
    Infobip Launches PitchMate – An AI Fan Companion for Global Football
    Two AI agents. Two global sports. One platform redefining what it means to be a ...
    Enreach UP 3.0 turns the communications platform into an AI-powered customer interaction orchestration layer
    The latest platform release brings AI assistants, conversational intelligence ...
    Enreach increases geographic focus and strengthens Contact Centre capabilities through strategic transaction with Telavox
    Deal supports Enreach’s focus on its key customer segments in Europe
    8x8 Named 2026 MetriStar Top Provider for CPaaS by Metrigy, Recognised Across Three Categories
    Recognition Spans CPaaS, CCaaS, and Workforce Engagement Management, Based on ...
    CallTower Earns Microsoft Calling for Teams Advanced Specialization
    Recognition validates CallTower's expertise in deploying and managing Microsoft ...
    Vonage Launches Network-Powered Solutions for Fraud Prevention Across Canada
    Enterprises and developers in Canada can now access advanced fraud prevention ...
    Reinvent Launches MyCloud SecureLink Managed SD-WAN & Network Security
    New Partner-Ready Solution Helps Resellers & MSPs Deliver Secure, Resilient ...
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