Consumers Demand Fines for Long Hold Times, 8x8 Survey Finds
62% of Brits say companies should be penalized for slow responses
20 June 2025
20 June 2025
Brownstein Adds Michele Blackwell to its State Government Relations and State Attorneys General Groups
Brownstein Hyatt Farber Schreck is pleased to announce Michele Blackwell has ...
18 June 2025
CallTower Achieves Certified Implementation Partner Status with Five9
Strengthening the alliance to deliver seamless, enterprise-grade advanced ...
18 June 2025
Infobip Unveils Conversational Experience Orchestration Platform (CXOP): The Next Generation of Artificial Intelligence (AI)-Powered Customer Conversations
Built on agentic AI, CXOP delivers intelligent, hyper-personalized experiences ...
17 June 2025
Infobip First to Launch RCS Messaging Across All Four Major U.S. Telecom Carriers
As Rich Communication Services (RCS) becomes the next generation of text ...
16 June 2025
SIPPIO Integrates with Cisco Webex
Partnership delivers comprehensive communication capabilities to leading ...
16 June 2025
97% of Businesses to Use AI in Customer Communications in 2025, But Are Consumers Ready for It?
New research from Sinch reveals how top brands are unlocking smarter, more ...
13 June 2025
Zoom unveils Virtual Agent 2.0 to power smarter, autonomous customer support via next-gen agentic AI
The upgraded Zoom Virtual Agent is built to meet the rising demand for fast, ...
13 June 2025
TPx Wins 2025 Global Infosec Award for Innovative Services
With this recognition, TPx continues to strengthen its position as a trusted ...
13 June 2025
Crexendo’s NetSapiens Platform Licensees Sweep the TMCnet UC Product of the Year Awards
This remarkable achievement underscores the power of Crexendo’s NetSapiens ...
13 June 2025
Infobip named among Top 75 in Fortune’s Europe’s Most Innovative Companies 2025
Fortune ranking aligns with Infobip’s innovative efforts in the IT industry and ...
13 June 2025
Crexendo CEO Jeff Korn to Speak at Cloud Communications European Summit
Jeff Korn will join fellow CEOs in an innovation-focused keynote panel titled, ...