Cloud Communications News

Stay up-to-date on the latest news and developments impacting the cloud communications industry - and your organization.

    Snom launches D895M for high-quality professional IP communication
    Snom is expanding its D8xx series and setting a new standard for premium ...
    8x8 Reports Nearly 3x Customer Growth in Workforce Management as Contact Centers Abandon Legacy Tools
    AI-Powered Automatic Quality Evaluations Extend 8x8’s Integrated Workforce ...
    U.S. Consumers Received Just Over 4.1 Billion Robocalls in May, According to YouMail Robocall Index
    Monthly Robocall Volume Down Roughly 15% Year Over Year
    8x8's "The Power of You" wins Gold at The Drum Awards for Marketing Americas
    Competing against Google, Adobe, and JBL, The Power of You claimed the top AI ...
    BluIP Launches AIVA 3 with Proven 75%+ Reduction in Front-Desk Call Volume
    The latest version of the company's ground-breaking hospitality conversational ...
    Sinch appoints Jonas Dahlberg as acting CEO to lead next phase of execution and growth
    Former CFO Jonas Dahlberg steps into the acting CEO role as Sinch advances its ...
    INCOMPAS and Cloud Communications Alliance File Joint Comments Opposing FCC Offshore Call Center Regulations
    The organizations argue that proposed onshoring mandates and volume caps would ...
    Zoom launches ZoomMate: the first AI teammate built to turn conversations into completed work
    Generally available today, ZoomMate combines agentic search, AI-generated ...
    TPx Recognized with HDI 2026 Best Customer Experience Award
    The recognition highlights TPx’s investments in customer-centric support, ...
    NUSO Launches NCCP, Purpose-Built for Critical Communications and Operational Coordination
    New Platform Modernises Communications for Utilities, Transportation, and ...
    Dstny Launches Always-On Communications: Business Communications That Never Sleep
    The new AI-first communications platform empowers service providers with ...
    Crexendo Recognized for AI Innovation as CAIRO Wins 2026 CUSTOMER Product of the Year Award
    The award recognizes CAIRO’s innovative use of AI, automation and intelligent ...
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