CCA EU GUIDEBOOKS
The Cloud Communications Alliance today announced its 2010 European Guide Book ...
25 September 2019
23 August 2019
CCA continues engagement with FCC
The CCA today continued its engagement with the Federal Communications ...
2 May 2016
Oracle Helps Organizations Personalize the Customer Experience
New innovations within Oracle Customer Experience Cloud Suite help ...
9 February 2016
CloudRoute Inks Strategic Partnership with CommQuotes
Strategic Initiative to provide Microsoft Office 365 and other Cloud-based ...
16 November 2015
Now Available: Polycom RealPresence Trio, The Industry's First Smart Hub for Voice, Content-Sharing and Video Group Collaboration
Polycom RealPresence Trio, now shipping to select regions with additional ...
5 October 2015
Voiceworks hosts Meetup PolderPHP
Tuesday, October 6th, Voiceworks hosts the second edition of the PolderPHP. ...
28 February 2015
NewVoiceMedia opens European development centre in Poland
New dev hub will support vendor’s continued innovation and rapid global growth ...
28 February 2015
NewVoiceMedia's Cloud Technology To Benefit WorldRemit
NewVoiceMedia, a leading provider of cloud contact center technology, today ...
20 January 2015
Enghouse Interactive Releases Communications Center 8.1
Contact Center Solution Enhances Customer Interactions With New Operator ...
9 October 2014
COREDIAL ENHANCES ITS CLOUD COMMUNICATIONS PLATFORM WITH SWITCHCONNEX 5.0 UPGRADE
The Platform Upgrade Delivers New User Experience and Many New Features ...
5 June 2026
INCOMPAS and Cloud Communications Alliance File Joint Comments Opposing FCC Offshore Call Center Regulations
The organizations argue that proposed onshoring mandates and volume caps would ...
4 May 2026
Cloud Communications Alliance Files Comments Supporting Strong, Practical FCC KYC Framework
The Cloud Communications Alliance (CCA) today filed comments with the Federal ...
17 March 2026
FCC Proposes Significant Changes to Numbering Policies Targeting Robocalls and Number Resale
The Federal Communications Commission (“FCC” or “Commission”) has released a ...
15 June 2026
The 28 Best PBX Systems for Small Businesses in 2026
Choosing a PBX phone system is one of the most important infrastructure ...
28 May 2026
Speech Analytics for Call Centers: Boosting Customer Engagement
Every contact center conversation contains information about what your ...
21 May 2026
What Is Cloud Connectivity? Definition, Benefits, & Use Cases
A decade ago, the cloud was just a strategic option. Organizations could choose ...