Research Reports

Every year, the CCA surveys the world's leading cloud communications companies and publishes its findings in a detailed report. Get cutting edge insights on trends and predictions by downloading the reports below.

    4 Trends Shaping Cloud Communications in Europe
    This is a guest post by Iain Sinnott, Head of International Carrier Sales at ...
    The Future of Cloud Communications: How Headsets Are Revolutionizing Remote Work
    This is a guest post by Graham Williams, Strategic Alliances at Jabra.
    The Rise of Cloud Communications: How It's Reshaping the Telecom Landscape
    This is a guest blog post by Alan Percy, CMO at TelcoBridges.
    [Infographic] Highlights from CCA's Cloud Industry Research Report
    We’ve conducted our annual, in-depth research in partnership with Cavell, ...
    3 Ways Hybrid Work Is Shaping the Cloud Communications Market in 2023
    Last year, service providers finally gained some momentum after pivoting to ...
    CCA Releases 3rd Annual Cloud Communications Industry Research Report
    We’ve released our third annual State of the Cloud Communications Market ...
    Cloud Communications Alliance Releases 3rd Annual Industry Research Report
    CCA surveyed the industry’s top leaders to analyze and predict cloud ...
    What Is a Meeting?
    By: Iain Sinnott - Head of International Carrier Sales at Enreach for Service ...
    [Infographic] The State of the Cloud Communications Market: A Comparison
    With our partnership with Cavell Group, we’ve conducted our annual, in-depth ...
    Cloud Communications Alliance Highlights What 2022 Has in Store for the Cloud Communications Market
    The world of cloud communications has continued to shift, and the Cloud ...
    Examining the State of the Cloud Communication Provider Market
    In our 2021 research report, the Cloud Communications Alliance (CCA) partnered ...
    Why Cloud Communications Providers Need New, Innovative Channel Programs
    By: Alan Rihm, CEO, CoreDial