Fuse2 Communications

SIP Trunking

• Global SIP Trunks: Replace legacy PSTN/ISDN lines with scalable voice across 240+ destinations.
• Number Porting & DID Management: Keep existing numbers or acquire new ones in over 240 locations worldwide.
• 3CX Preferred SIP Trunks: Carrier-grade trunks optimised for seamless 3CX deployments.

Direct Routing for Microsoft Teams

• Direct Routing as a Service: Turn Microsoft Teams into a full cloud phone system without Microsoft Calling Plans.
• Compliant Call Recording: Capture, search, and store calls for 3–7 years to meet regulatory requirements.
• Teams Call Centre & Analytics: Add intelligent real-time analytics, wallboards, and advanced call routing to Teams.

Connectivity

• Dedicated Leased Lines: Private, high-availability business internet backed by a 99.95% uptime SLA.
• FTTC / ADSL Broadband: Flexible broadband options to suit varying speed and budget requirements.
• MPLS / SD-WAN: Reliable wide-area networking for real-time applications and multi-site businesses.
• Managed Wi-Fi: Centralised network management with user authentication and continuous monitoring.

Self-Service Portal

• Orca Self-Service Portal: Purchase licences, SIP trunks, and numbers, and submit porting requests instantly online.

Fuse2 Communications makes business communication straightforward for organisations of every size, from small businesses taking their first steps in cloud telephony to enterprise teams operating across multiple continents. Powered by an independent, carrier-grade global SIP network, the company delivers voice, data, and cloud-based services that replace outdated infrastructure with something faster, more flexible, and built to scale.

Headquartered in Bolton, UK, with offices in Hampshire, Berlin, and South Africa, Fuse2 serves customers across 40+ countries and supports number coverage in over 100 countries. The company holds 3CX Preferred SIP Trunk Provider status and has won multiple ITSPA awards. Its engineering teams provide 24/7 monitoring and support, and its Orca self-service portal gives partners and customers direct control over licences, numbers, and trunks.